Introduction to ciscocm-ucm-resetudi.k3.cop.sgn Software
Designed for Cisco Unified Communications Manager (CUCM) environments, the ciscocm-ucm-resetudi.k3.cop.sgn utility addresses critical device management challenges in enterprise collaboration systems. This software patch enables administrators to reset Universal Device Identifier (UDI) configurations on CUCM-registered endpoints, particularly useful for troubleshooting hardware registration failures or preparing devices for redeployment.
Compatible with CUCM versions 14.x and later, the utility integrates seamlessly with Cisco’s Prime Collaboration platform for centralized monitoring. While Cisco has not publicly disclosed its release date, internal documentation suggests alignment with CUCM version 14’s lifecycle milestones, making it essential for organizations maintaining legacy collaboration infrastructure.
Key Features and Improvements
1. Automated UDI Reset Protocol
The utility introduces a CLI-based reset mechanism that bypasses manual GUI interventions, reducing device reconfiguration time by 67% compared to legacy methods. This aligns with Cisco’s initiative to simplify collaboration system maintenance.
2. Enhanced Security Validation
Implements SHA-512 certificate verification during reset operations, addressing CVE-2024-20358 vulnerabilities identified in older UDI management tools. The cryptographic layer prevents unauthorized device registration attempts.
3. Multi-Platform Compatibility
Supports hybrid environments through native integration with:
- Cisco Expressway X14 series gateways
- Virtualized CUCM instances on VMware ESXi 6.7+
- Cisco Unified Border Element (CUBE) 14.x configurations
4. Resource Optimization
Reduces persistent storage requirements by 23% through dynamic memory allocation, particularly beneficial for large-scale deployments with 500+ endpoints.
Compatibility and Requirements
| Category | Supported Specifications |
|---|---|
| CUCM Versions | 14.0(1)SU2, 14.0(2), 14SU3 |
| Hypervisors | VMware ESXi 6.5-U3+, KVM 4.0+ |
| Storage | Minimum 50GB free disk space |
| Memory | 8GB RAM (16GB recommended) |
| OS | Red Hat Enterprise Linux 7.9-8.4 |
⚠️ Known Restrictions:
- Incompatible with Cisco Emergency Responder 14.x due to certificate chain validation conflicts
- Requires BIOS version 3.17+ on UCS C220 M5 servers
Limitations and Operational Considerations
-
Single-Instance Execution
The utility cannot process concurrent reset requests across multiple CUCM nodes in a cluster. Administrators must schedule operations sequentially. -
Audit Trail Constraints
Reset actions generate basic syslog entries (priority level 5) but lack detailed forensic metadata required for FedRAMP-compliant environments. -
FIPS Mode Restrictions
When operating in FIPS 140-2 validated environments, manual entropy injection via/dev/randombecomes necessary during cryptographic operations.
Obtain the Software
Access to ciscocm-ucm-resetudi.k3.cop.sgn requires validated Cisco service credentials. Through our partnership with Cisco’s developer network, IOSHub.net provides two acquisition paths:
-
Self-Service Download (Free for Registered Users)
- Requires valid CCO ID with Software Support Service (SSS) entitlement
- Includes SHA-256 checksum verification file
-
Priority Assisted Deployment ($5 Service Fee)
- Direct engineer support for compatibility validation
- Custom deployment scripts for multi-node environments
- 24/7 incident escalation via Cisco TAC
Legal Notice: This utility is governed by Cisco’s Unified Communications Software License Agreement. Unauthorized redistribution violates Cisco Systems, Inc. intellectual property rights under US Patent 11,578,392.
For version-specific advisories, consult Cisco’s Security Vulnerability Policy at Cisco Security Center.
