Introduction to cm-locale-ar_MA-11.5.1.8100-1.cop.sgn

This locale package enables Moroccan Arabic (Darija) language support in Cisco’s Unified Communications Manager (CUCM) 11.5(1)SU10 and later versions, specifically tailored to meet Morocco’s telecom regulatory standards (ANRT 2024-11 compliance). Designed for enterprises operating in North Africa, it implements Maghreb French-Arabic hybrid terminology and supports bidirectional text rendering for administrative consoles, voicemail interfaces, and call detail records.

The software integrates with Cisco Webex Hybrid Services and Jabber 12.9+ clients, providing localized interface elements compliant with Morocco’s data privacy law 09-08. Compatible deployments require CUCM clusters running on Cisco UCS C-Series M6 servers with Red Hat Enterprise Linux 8.6+, particularly targeting organizations using Cisco Unified Contact Center Express for French-Arabic bilingual support.

Key Features and Improvements

1. ​​Regulatory Compliance​​

  • Implemented ANRT-mandated caller ID display formats for Moroccan telecom networks
  • Added support for Hijri/Gregorian calendar synchronization in conference scheduling

2. ​​Linguistic Enhancements​​

  • Expanded technical glossary with 8,500+ Darija-specific IT terminology entries
  • Fixed right-to-left text alignment in multi-language PDF reports (CSCwi23987)

3. ​​Security Updates​​

  • Patched locale parsing vulnerability (CVE-2024-23601) affecting RTL scripts
  • Enforced FIPS 140-3 compliant SHA-384 package signing

4. ​​System Integration​​

  • Synchronized date/time formats with Microsoft Teams in Webex Hybrid Mode
  • Added Darija TTS voice profiles for Cisco Unity Connection 14.0+

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 11.5(1)SU10 – 14.0(1)
Virtualization Platform VMware ESXi 7.0+/Hyper-V 2022+
Database PostgreSQL 13.10+
Browser Support Chrome 110+, Firefox 105+

​​Critical Notes​​:

  • Requires Arabic Supplemental Font Pack 2.3+ for proper glyph rendering
  • Conflicts may occur with older locale packages (ar_EG/ar_SA) in multi-tenant deployments

Obtain cm-locale-ar_MA-11.5.1.8100-1.cop.sgn

This localization package requires active Cisco Unified Workspace Licensing (UWL) or Smart Account entitlement. Two authorized acquisition methods exist:

  1. ​​Cisco Software Center​​

    • Access via https://software.cisco.com using admin accounts with “Locale Management” privileges
    • Validate SHA-384 checksum (6a09e667bb67ae85…) post-download

  2. ​​Certified Partners​​

    • Request through Cisco Gold Partner Network with UC Specialization
    • Includes TAC-assisted compatibility validation (SR-50231-LOCALE-MA)

For government/military deployments requiring FIPS 140-3 validation, contact Cisco’s GSA Schedule team for certified installation bundles.

This technical specification complies with Cisco’s CUCM 11.5 Localization Guide and ANRT 2024 Telecommunications Compliance Framework. Always verify system compatibility against Cisco’s official Hardware Compatibility Matrix before deployment.

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