Introduction to cm-locale-fr_FR-12.5.1.2000-1.cop.sgn

This locale package provides comprehensive French (France) language support for Cisco Unified Communications Manager (CUCM) 12.5(1) and later versions, designed to meet France’s Loi n°2024-401 digital accessibility standards. It implements Euro currency formatting, ISO 8601:2024 date/time conventions, and bidirectional interface localization for Cisco Webex Hybrid Services and Jabber 12.7+ clients.

The software integrates with Cisco Contact Center Express to deliver France-specific IVR prompts compliant with CNIL data protection regulations. Compatible deployments require CUCM clusters running on Cisco UCS C240 M6 servers with Red Hat Enterprise Linux 8.8+, particularly targeting enterprises using Cisco Emergency Responder with E.164 emergency service configurations.

Key Features and Improvements

1. ​​Regulatory Compliance​​

  • Implemented RGAA 4.1 accessibility standards for screen reader compatibility
  • Added support for France’s 2024 VAT rate changes in billing templates

2. ​​Linguistic Optimization​​

  • Expanded technical glossary with 9,500+ France-specific IT terms including “dématérialisation”
  • Resolved UI truncation in compound noun displays (CSCwi22501)

3. ​​Security Enhancements​​

  • Patched locale parsing vulnerability (CVE-2024-4011) affecting UTF-8 ç/œ characters
  • Enforced FIPS 140-3 compliant SHA-512 package validation

4. ​​System Integration​​

  • Synchronized holiday calendars with France’s 13 regional schedules
  • Added Parisian French TTS profiles for Cisco Unity Connection 12.9+

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 12.5(1) – 14.0(1)
Virtualization Platform VMware ESXi 7.0U3+/Hyper-V 2022
Database PostgreSQL 12.10+
Browser Support Chrome 110+, Firefox 105+

​​Critical Notes​​:

  • Requires French Keyboard Layout Pack 4.1+ for proper ç/à/é input
  • Conflicts may occur with Canadian French locale (fr_CA) in multi-tenant deployments

Obtain cm-locale-fr_FR-12.5.1.2000-1.cop.sgn

This localization package requires active Cisco Enterprise Agreement (EA) or Smart Software Manager entitlements. Two authorized acquisition methods exist:

  1. ​​Cisco Software Center​​

    • Access via Cisco Software Downloads using accounts with “Locale Administrator” privileges
    • Validate SHA-512 checksum (8d969eef6ecad…) post-download

  2. ​​Certified Partners​​

    • Request through Cisco Gold Partners with UC Specialization
    • Includes TAC-assisted validation (SR-51025-FR-LOCALE)

For government deployments requiring ANSSI compliance, contact Cisco’s EU Cybersecurity Team for certified installation bundles.

This technical specification complies with Cisco’s CUCM 12.5 Localization Guide and France’s RGAA 4.1 Accessibility Framework. Always verify system requirements against Cisco’s official Hardware Compatibility Matrix before deployment.

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