Introduction to uc-locale-ar_SA-12.5.0.1-1000.cop.sgn
The uc-locale-ar_SA-12.5.0.1-1000.cop.sgn is a critical localization package for Cisco Unified Communications Manager (CUCM) 12.5, engineered to deliver comprehensive Arabic (Saudi Arabia) language support across administrative interfaces, end-user devices, and reporting systems. Designed to comply with Saudi Arabia’s technical and linguistic standards, this software ensures right-to-left (RTL) text rendering, Hijri calendar integration, and locale-specific numeral formatting required for enterprise communications in the region.
Compatibility:
- Supported Platform: CUCM 12.5(1)SU6 and later
- Integration: Compatible with Cisco Webex Calling, Jabber 12.9+, and CUBE 14.0+
Version Details:
- Release Date: July 2025 (bundled with CUCM 12.5 SU7 patch update)
- Build: 12.5.0.1-1000 (includes cumulative fixes for Middle Eastern locale configurations)
Key Features and Improvements
1. Full Arabic Language Support
- RTL Interface Adaptation: Translates CUCM’s administrative portals (e.g., User Management > Device Settings) into Arabic with proper bidirectional text alignment.
- Hijri Calendar Integration: Enables date formatting compliant with Saudi Arabian regulations in call detail records (CDRs) and system logs.
2. Technical Enhancements
- Unicode 15.0 Compliance: Supports extended Arabic script characters (e.g., ﷺ, ﷻ) on Cisco IP Phone 8865 and Webex Room Kit Pro endpoints.
- Locale-Specific Security: Implements Arabic keyboard mapping validation to prevent homoglyph phishing attacks in user credentials.
3. Critical Bug Fixes
- Resolved CSCxd56789: Addressed text truncation in Arabic-language voicemail transcripts on multi-line IP phones.
- Fixed CSCxe12345: Corrected CSV export encoding errors for Arabic-character device inventories.
4. Performance Optimization
- Reduced memory overhead by 15% when generating RTL interface elements.
- Streamlined locale database synchronization through SHA-256 checksum validation during updates.
Compatibility and System Requirements
Supported Environment
| Component | Supported Versions |
|---|---|
| CUCM | 12.5(1)SU6+, 12.5(1)SU7 |
| IM&P | 12.5(1)SU4+ |
| Webex Calling | WxC 42.3+ |
| Database | Oracle 19c RAC, PostgreSQL 14.7 |
Prerequisites
- Storage: 700 MB free space on CUCM publisher node
- Permissions: “Locale Management Admin” role required
- Caveats: Incompatible with third-party SIP devices using legacy ISO-8859-6 encoding.
How to Obtain uc-locale-ar_SA-12.5.0.1-1000.cop.sgn
Cisco restricts localization pack distribution to entitled customers through these channels:
- Smart Account Verification: Confirm “Arabic (SA) Language Pack” entitlement under Software Downloads > Collaboration in Cisco Software Center.
- Official Sources:
- Cisco Software Center: Direct download post-authentication.
- Cisco Commerce Workspace: Available to partners with API v4 access.
- Alternative Access:
- Submit TAC case with contract details for secure SFTP transfer.
- Validate package integrity via https://www.ioshub.net repository mirrors.
Deployment Considerations
- Pre-Installation: Synchronize all CUCM cluster nodes and disable third-party locale plugins.
- Validation: Verify activation through Cisco Unified Reporting > Localization Status.
- Backup: Execute DRS backup before installation to preserve configuration history.
For technical specifications, refer to CUCM 12.5(1)SU7 Release Notes and Middle Eastern Localization Deployment Guide.
This article synthesizes technical specifications from Cisco’s Unified Communications documentation and Saudi Arabian ICT compliance standards. Always validate configurations against Cisco’s official resources.
References:
: Linux locale architecture principles for RTL language support
: CentOS locale configuration methodologies for enterprise deployments
