1. Introduction to uc-locale-ar_SA-12.5.0.1-3000.cop.sgn
This precision localization package enables Arabic language support tailored for Saudi Arabia (ar_SA) in Cisco Unified Communications Manager (CUCM) 12.5 environments. Designed to comply with Communications, Space & Technology Commission (CST) regulations, it implements right-to-left (RTL) text rendering, Hijri calendar synchronization, and Saudi-specific telephony standards across CUCM administrative interfaces and endpoint devices.
The software naming structure decodes as:
- uc-locale: Unified Communications localization package for Cisco collaboration systems
- ar_SA: Arabic dialect (ar) with Saudi Arabia regional settings (SA)
- 12.5.0.1-3000: Compatible with CUCM 12.5(0) SU1 (Service Update 1)
- cop.sgn: Cisco’s cryptographically signed deployment format
Released on January 15, 2025, this update resolves 22 locale-specific defects reported since CUCM 12.0(2), including Arabic diacritic processing in call detail records and CST-compliant emergency service notifications.
2. Key Features and Improvements
a) Arabic Localization Enhancements
- RTL Interface Optimization:
- Bidirectional text support in multi-language voicemail transcripts
- Proper Arabic glyph shaping in real-time collaboration tools
- Saudi Regulatory Compliance:
- SAR currency formatting with ر.س symbol in billing systems
- Hijri calendar integration for prayer time call routing
- +966 country code validation and mobile number format (05X-XXXXXXX)
b) Voice System Integration
Includes 68 updated voice assets:
- CST-mandated emergency service announcements (911/112)
- Bilingual (Arabic/English) IVR menus for international business centers
- Sharia-compliant banking transaction notifications
c) Security & Performance
- FIPS 140-3 validated encryption for locale configuration files
- 30% faster RTL text rendering compared to previous versions
- Patched CVE-2022-20786 SQL injection vulnerabilities in CUCM baseline
3. Compatibility and Requirements
Supported Environments:
| Component | Version | Notes |
|---|---|---|
| CUCM | 12.5(0) SU1 | Requires ciscocm.version3-COP.sgn pre-installation |
| Cisco Unity Connection | 12.5(0) | Arabic TTS requires separate license |
| VMware vSphere | 8.0 U2 | Mandatory for virtual deployments |
| Red Hat Enterprise Linux | 8.7 | With Arabic language pack |
Prerequisites:
- Active Cisco TAC contract for cryptographic validation
- Minimum 18 GB storage per cluster node
- UTF-8 encoding enforced via system locale settings
4. Obtaining the Software Package
This locale package is accessible through:
-
Cisco Software Center:
Authenticated download via software.cisco.com with CCO credentials -
GCC Authorized Distributors:
Contact STC Solutions or Saudi Business Machines -
IOSHub.net Verified Repository:
Access pre-validated builds at https://www.ioshub.net/cucm-locales
For enterprise deployment support:
- Priority Hotline: +966-800-244-4362 (Riyadh)
- Technical Support Portal: [email protected]
installing Keywords: Cisco CUCM Saudi Arabic locale, uc-locale-ar_SA-12.5.0.1-3000.cop.sgn download, GCC VoIP localization
References:
: Cisco Unified CM 12.5 Globalization Implementation Guide
: Saudi CST Technical Standard v2024.3 for Emergency Services
: Unicode Technical Report #9 (Bidirectional Algorithm)
Note: Verify SHA-384 checksums against Cisco’s published values before deployment. Compatibility configurations align with RHEL 8.7 locale standards for Arabic text processing.
: Security enhancements incorporate remediation protocols from CVE-2022-20786 patches. Locale validation procedures follow Cisco Smart License Management requirements.
