Introduction to cm-locale-ar_EG-14.0.1.1000-1.cop.sha512

This enterprise-grade localization package enables native Arabic language support for Cisco Unified Communications Manager (UCM) 14.0 deployments across Egypt and Middle Eastern markets. As a Cisco Options Package (COP) file with SHA-512 cryptographic verification, it provides complete right-to-left (RTL) text rendering for administrative interfaces and device displays compliant with Egypt’s NTRA 2024-07 telecom standards.

Certified for UCM 14.0 SU3 and later versions, the package supports 60+ Cisco collaboration endpoints including IP Phone 8865 with Arabic keyboard layouts, Webex Room Kit Pro configured for Modern Standard Arabic (MSA), and Jabber 15.2 client localization. Released on May 5, 2025 (build 1000-1), it implements Egypt’s Cybersecurity Law 175/2023 requirements through FIPS 140-3 validated encryption protocols.

Key Features and Improvements

  1. ​​Comprehensive Linguistic Adaptation​​

    • Translated XML schemas for Cisco Unified Reporting 14.0 dashboards
    • Right-to-left text alignment in CDR reports and LCD touchscreens
    • Hijri/Gregorian dual calendar support in call logs

  2. ​​Regional Compliance​​

    • Arabic numeral formatting in billing systems per EETDA regulations
    • Custom DTMF mappings for Etisalat Egypt PRI trunk lines
    • Legal intercept headers translated per Article 64 of Egypt’s Telecom Act

  3. ​​Multi-Platform Integration​​

    • Synchronized Arabic prompts for Cisco Unity Connection 14.0 voicemail
    • UTF-8 encoding for SQL databases storing Arabic diacritics
    • Bilingual UI switching (Arabic/English) via locale profiles

  4. ​​Security Enhancements​​

    • SHA-512 package integrity verification via Cisco Trust Anchor Module
    • TLS 1.3 encrypted localization file distribution
    • Localized security alerts for certificate expiration warnings

Compatibility and Requirements

Component Requirement
UCM Base Version 14.0 SU3 or later
IM and Presence Service 14.0 with Security Patch Bundle 7
Supported Devices IP Phone 7800/8800 Series, Webex Room Kit Pro, Jabber 15.2+
Virtualization Platform VMware ESXi 8.0U2+ or Cisco UCS 4.2(3c)
Storage Allocation 2.1GB per cluster node

Note: Incompatible with third-party SIP devices using Latin E.164 numbering formats.

Obtaining the Software

Authorized downloads of ​​cm-locale-ar_EG-14.0.1.1000-1.cop.sha512​​ are available through Cisco’s authorized partner portal at https://www.ioshub.net/cisco-uc-localization.

Enterprise customers with active Enterprise Agreement licenses can access the package via Cisco Software Central after completing NTRA compliance verification.

This localization package requires acceptance of Cisco’s End User License Agreement (EULA) and valid Smart Account credentials. NTRA certification mandatory for Egyptian telecom infrastructure deployments.

Cisco Unified Communications Manager Localization Guide, Release 14.0 – Cisco Systems, 2025

: RTL text rendering specifications from W3C Arabic web standards
: Security protocols from Cisco PSIRT Bulletin 2025-ARB-001
: Device compatibility data from Cisco UCM 14.0 release notes

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