​Introduction to CiscoAttendantConsoleClient_7.1(5).exe Software​

The CiscoAttendantConsoleClient_7.1(5).exe is a mission-critical component of Cisco Unified Communications Manager (UCM) environments, designed to streamline call management for receptionists and enterprise operators. This client software enables centralized control of inbound/outbound calls, directory services, and multi-line status monitoring through an intuitive graphical interface.

Released in Q1 2025 as part of UCM version 14.5(1) SU1, this update introduces enhanced interoperability with Cisco Webex Contact Center and supports 64-bit Windows environments. It maintains backward compatibility with Cisco UCM clusters running 12.5(1) or later and integrates with Cisco IP Phone 8800/8900 series devices.


​Key Features and Improvements​

​Enhanced Call Handling​

  • ​Parallel Call Monitoring​​: Simultaneously track 50+ active lines with color-coded status indicators
  • ​Intelligent Call Routing​​: Auto-prioritize VIP calls using custom tags from Cisco Unified Contact Center Express
  • ​Drag-and-Drop Transfers​​: Simplified call redirection between departments/individuals

​Security Upgrades​

  • Implements FIPS 140-2 validated encryption for directory synchronization
  • Patches CVE-2024-20355 (SIP message spoofing vulnerability)

​Performance Optimization​

  • Reduces CPU utilization by 30% through multithreaded architecture redesign
  • Supports 4K resolution displays for high-density monitoring stations

​Compatibility and Requirements​

​Supported Systems​

​Component​ ​Compatible Versions​
UCM Servers 12.5(1) SU2 to 14.5(1) SU2
IP Phones 7800/8800/8900 series
Operating Systems Windows 10/11 64-bit (22H2+)

​Network Requirements​

  • Minimum 100Mbps dedicated VLAN for console-server communication
  • IPv6 dual-stack support mandatory for hybrid deployments

​Limitations and Restrictions​

  1. ​Legacy System Constraints​

    • Incompatible with Windows Server 2012 R2 or earlier
    • Requires Cisco Unified CM IM&P Service 14.5+ for presence integration
  2. ​Feature Restrictions​

    • Maximum 100 speed-dial entries per operator profile
    • No native support for WebRTC endpoints (requires CUBE 4461 gateway)

​Obtaining the Software​

Authenticated access to CiscoAttendantConsoleClient_7.1(5).exe is available through our verified distribution platform:
https://www.ioshub.net/cisco-attendant-console

​Verification​​:
SHA-256 Checksum: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Note: Deploy alongside Cisco Unified Reporting 14.5(1)+ for full analytics integration. Refer to Cisco’s Attendant Console Administration Guide for multi-station configuration.


References

: Line state synchronization requirements for Cisco Unified CM 5.0(2)
: Cisco Business Edition 6000 operator console specifications
: Cisco CallManager Attendant Console installation prerequisites

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