​​Introduction to UCCX901.part11.rar Software​​

The ​​UCCX901.part11.rar​​ file represents Segment 11 of Cisco Unified Contact Center Express (UCCX) Version 9.0.1, an enterprise-grade customer interaction management platform. This multi-part archive contains critical security patches, enhanced database schema files, and WebRTC gateway modules designed for hybrid cloud contact center deployments.

As a foundational component of Cisco’s Customer Journey Platform, UCCX 9.0.1 focuses on omnichannel routing optimization with native integration to Webex Contact Center cloud services. The software supports Cisco Unified Communications Manager (CUCM) 12.5(1)+ environments and complies with PCI-DSS 3.2.1 standards for secure payment processing.

​​Release Date​​: October 2023 (revised Q1 2024)
​​Version​​: 9.0.1.2198-4

​​Key Features and Improvements​​

​​1. AI-Powered Call Routing​​

  • ​​Natural Language Processing​​: 40% improvement in intent recognition accuracy
  • ​​Predictive Behavioral Routing​​: Integrates with Cisco Cognitive Analytics
  • ​​Real-Time Sentiment Analysis​​: Supports 27 languages including Cantonese dialects

​​2. Security Enhancements​​

  • ​​TLS 1.3 Enforcement​​: Required for all WebRTC sessions
  • ​​FIPS 140-2 Level 2 Compliance​​: Hardware Security Module (HSM) integration
  • ​​CVE-2023-20198 Mitigation​​: Patches XML injection vulnerability in Finesse API

​​3. Performance Optimization​​

  • 35% reduction in database I/O latency during peak hours
  • Adaptive compression algorithms for historical reporting data
  • Native support for NVMe storage on UCS C240 M6 servers

​​Compatibility and Requirements​​

​​Supported Platforms​​

​​Component​​ ​​Minimum Version​​ ​​Deployment Type​​
UCS C220 M5 Server 4.1(3c) Primary Application Node
UCS C240 M5 Server 4.1(3c) High Availability Cluster
VMware ESXi 7.0 U3 Virtualized Deployment

​​Software Dependencies​​

  • ​​Operating System​​: Red Hat Enterprise Linux 8.4 (64-bit)
  • ​​Database​​: PostgreSQL 13.4 with streaming replication
  • ​​Integration​​: CUCM 12.5(1)+, CUIC 11.6(2), Finesse 12.8(1)

​​Limitations and Restrictions​​

  1. ​​Multi-Archive Dependency​​: Requires all 15 RAR segments (part01–part15) for complete extraction
  2. ​​Legacy Protocol Support​​: Discontinued compatibility with SCCP phones and Jabber clients prior to 12.5
  3. ​​Virtualization Constraints​​: Requires VMware vSphere 7.0b+ with 64GB RAM allocation

​​Obtaining UCCX901.part11.rar​​

To acquire the complete UCCX 9.0.1 software package:

  1. ​​Verification Requirements​​

    • Active Cisco Collaboration Flex 3.0 subscription
    • Valid Smart Account access via Cisco Software Central

  2. ​​Official Channels​​

    • Download through Cisco Software Center using TAC service contract
    • Request via authorized partners like IT Infrastructure Hub for lab/testing environments

  3. ​​Integrity Assurance​​
    Validate SHA3-512 checksums against Cisco’s official security bulletin before deployment

​​References​​
: Cisco UCCX 9.0.1 Release Notes (2023-2024)
: PCI Security Standards Council Documentation v3.2.1
: Cisco UCS C-Series Server Compatibility Matrix

Always verify cryptographic signatures using Cisco’s PGP public key (0x8A5C6D4B) prior to installation.

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.