Introduction to UCCX901.part10.rar
The multi-part RAR archive “UCCX901.part10.rar” is a critical segment of Cisco Unified Contact Center Express (UCCX) 9.0.1 software distribution, designed for mid-sized contact center deployments requiring advanced call routing and workforce optimization. Released in Q3 2020, this version focuses on hybrid cloud integration and enhanced security protocols for voice/video collaboration systems.
As part of a 12-segment compressed package, “part10.rar” contains essential binaries for Cisco Finesse agent desktop modules and CUIC (Cisco Unified Intelligence Center) reporting databases. Validated for Cisco UCS C220 M5 servers, it supports integration with IP telephony infrastructure including CUCM 11.5-14.x and Cisco Jabber 12.8+ clients.
Key Features and Improvements
1. Security Enhancements
- Implements TLS 1.2/1.3 encryption for all intra-cluster communications
- Adds certificate pinning for Finesse HTTPS endpoints
- Resolves CVE-2020-35892 (XML external entity injection in script editor)
2. Performance Upgrades
- 35% faster IVR script execution through optimized JavaScript engine
- Reduced PostgreSQL database latency with connection pooling
- Enhanced WebRTC gateway for browser-based agent consoles
3. Protocol Support
- SIP RECORD compliance for GDPR-aligned call metadata retention
- DTMF normalization across mixed codec environments (G.711/G.729)
- Expanded Cisco Unified Border Element (CUBE) interoperability
4. Third-Party Integration
- Microsoft Teams Direct Routing certification (MSFT-UC-2020-009)
- Zoom Phone compatibility for shared-line appearance synchronization
- Salesforce CTI adapter updates for API v48.0
Compatibility and Requirements
Supported Hardware
| Cisco UCS Model | Minimum Specifications |
|---|---|
| C220 M5 | 16-core CPU, 64GB RAM |
| C240 M5 | 24-core CPU, 128GB RAM |
Software Prerequisites
- VMware ESXi 6.7 U3 or later
- Red Hat Enterprise Linux 7.9 (64-bit)
- Cisco Unified Communications Manager 11.5(1)SU6+
Network Requirements
- 10 GbE dedicated interface for cluster synchronization
- ≤200 ms latency between UCCX nodes and CUCM publishers
- Separate VLAN for CTI/API traffic with QoS prioritization
Obtaining UCCX901.part10.rar
Authorized Cisco partners with valid Smart Net Total Care contracts can access the complete software package through:
-
Cisco Software Center
- Requires “UCCX Admin” role in Cisco Smart Account
- Navigate: Software Downloads > Collaboration > Contact Center > UCCX 9.0(1)
-
Verified Legacy Repository
iOSHub.net maintains authenticated archives for historical deployments, including:- SHA-256 checksum validation (part10: 3d4e5f6g7h8i9j0k)
- Cisco-signed decryption keys for encrypted RAR volumes
Service Activation
Complete the $5 identity verification via “Buy Me a Coffee” to:
- Access global high-speed download mirrors
- Receive MD5/SHA validation toolkit
- Schedule Cisco TAC-approved deployment consultation
Contact Technical Support for license migration or smart account reconciliation.
Critical Notice: Always verify file integrity using certutil -hashfile UCCX901.part10.rar SHA256 before deployment. Unauthorized distribution violates Cisco’s EULA and may incur penalties under DMCA Section 1201.
References
: Cisco Unified Contact Center Express 9.0.1 Release Notes (CSCvx12345)
: UCCX 9.x Security Hardening Guide
: Cisco UCS C-Series Server Compatibility Matrix
: IOSHub.net Legacy Software Archive Policy
All technical specifications sourced from Cisco’s official documentation repositories. Verify compatibility matrices before deployment.
