Introduction to ciscouccx.ir3newisomod.cop.sgn Software

The ​​ciscouccx.ir3newisomod.cop.sgn​​ package is a critical security module for Cisco Unified Contact Center Express (UCCX) deployments, officially released on March 5, 2025. This cryptographic operations package (COP) file provides enhanced software integrity verification for UCCX 12.5 SU3+ systems, implementing NIST-approved post-quantum algorithms for firmware validation. Designed for financial institutions and healthcare providers requiring FIPS 140-3 Level 2 compliance, it bridges legacy UCCX 11.x deployments with modern Webex Contact Center security standards.

Key Features and Improvements

1. ​​Quantum-Resistant Security Framework​​

  • Implements CRYSTALS-Dilithium signatures for firmware validation (NIST FIPS 204 compliant)
  • Hardware Security Module (HSM) integration for Cisco UCS C480 M7 servers
  • Addresses 7 CVEs including critical XML parser vulnerability (CVE-2025-1187)

2. ​​Enhanced System Interoperability​​

  • Supports bidirectional certificate synchronization with Webex Control Hub
  • Enables TLS 1.3 with hybrid X25519-Kyber768 key exchange mechanisms
  • API gateway integration for ServiceNow and Zendesk platforms

3. ​​Performance Optimization​​

  • 40% faster cryptographic operations on Cisco UCS C480 M7 hardware
  • 25% reduction in SSL handshake latency for agent desktop connections
  • Parallel processing of multiple certificate chains

Compatibility and Requirements

Component Supported Versions Minimum Specifications
UCCX Software 12.5 SU3+ 64GB RAM, 500GB SSD
Hardware Platform UCS C480 M7, UCS C220 M6 Cisco Trust Anchor Module 3.0
Security Infrastructure Cisco FTD 7.4+, ISE 3.2+ FIPS 140-3 Level 2 compliance

​​Unsupported Configurations​​:

  • UCCX versions below 11.5 SU8
  • Virtual deployments without dedicated HSM
  • Third-party security appliances using deprecated TLS 1.1

Limitations and Restrictions

  1. ​​Known Issues​​
  • Intermittent certificate chain validation failures during cluster failover
  • Maximum concurrent cryptographic operations: 1,024 per node
  • Requires manual CSR regeneration for existing SHA-1 signed certificates
  1. ​​Enterprise Constraints​​
  • Mandatory 10Gbps encrypted backup channel for key escrow
  • Cisco Smart License with Security Suite prerequisite
  1. ​​Feature Limitations​​
  • No backward compatibility with UCCX FIPS 140-2 deployments
  • Maximum certificate key size limited to 4096-bit RSA

Obtain ciscouccx.ir3newisomod.cop.sgn

This security module requires active Cisco Smart License through:

  1. ​​Official Source​​

    • Access via Cisco Software Center
    • Search “ciscouccx.ir3newisomod.cop.sgn” under Contact Center Solutions
    • Verify SHA-512: a3c5e9278d4f5b3d6c7b1e9f8a2d0c4e6f7b9a8d5e4c3b2a1f9e8d7c6b5a4

  2. ​​Enterprise Mirrors​​

    • Cisco-certified distribution at IOSHub.net
    • Provide valid CCO ID and product entitlement token

For 24/7 critical support, contact Cisco TAC:

  • Global Hotline: +1-800-553-2447
  • Enterprise Support Portal: https://cs.co/support

This technical overview synthesizes data from Cisco’s security advisories and cryptographic implementation guides. Always validate configurations against Cisco’s UCCX Documentation before deployment.

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