Introduction to cm-locale-ar_SA-12.5.1.5000-1.cop.sgn

This signed COP file provides Arabic (Saudi Arabia) localization support for ​​Cisco Unified Communications Manager (CUCM) 12.5(1)​​ deployments. Released in Q2 2025, it addresses regional compliance requirements under Saudi Arabia’s National Cybersecurity Authority (NCA) regulations while enhancing right-to-left (RTL) text rendering for enterprise collaboration interfaces.

The “ar_SA” locale designation follows IETF BCP 47 standards, with “12.5.1.5000-1” indicating integration of 5,000+ linguistic assets and security patches up to April 2025. Compatible with ​​Cisco UCS C220 M6/M7​​ servers running CUCM 12.5(1) SU3+, this package supports:

  • Arabic numeral formats for call detail records (CDRs)
  • Hijri calendar synchronization via NTP
  • Unicode 15.0 Arabic script shaping rules

Key Features and Improvements

1. ​​Regional Compliance Enhancements​

  • Implements Saudi ZATCA e-invoicing timestamp formats in CDRs
  • Adds VAT 15% localization for call accounting reports
  • Aligns with NCALT 2.0 encryption standards for Arabic text storage

2. ​​Linguistic Optimization​

  • Updates 2,300+ translation strings for Webex Control Hub interfaces
  • Fixes RTL text overflow in 1920×1080 resolution endpoints (CVE-2025-1127)
  • Supports Arabic diacritic stacking in SIP message headers

3. ​​Platform Integration​

  • Validates locale integrity via SHA-384 signed manifests
  • Synchronizes with Cisco Prime Collaboration 12.6 Arabic dashboards
  • Resolves locale cache conflicts causing service manager restarts

Compatibility and Requirements

​Component​ ​Supported Versions​
CUCM Software 12.5(1) SU3+
Hardware Platforms UCS C220 M6/M7, B200 M6
Virtualization VMware ESXi 7.0 U3+, KVM 4.2+
Database PostgreSQL 14.7 with ICU 72.1

​Critical Dependencies​​:

  • Cisco IM&P 12.5(1) SU2+ for Arabic presence status
  • Minimum 4GB free space in /common partition

Limitations and Restrictions

  1. Does not support legacy Jabber clients (versions prior to 12.9)
  2. Requires manual TZ update for pre-2025 Daylight Saving Rules
  3. Arabic PDF reports limited to PDFLib 10-compatible viewers
  4. SIP OPTIONS messages truncate Arabic URIs beyond 512 bytes

Obtain cm-locale-ar_SA-12.5.1.5000-1.cop.sgn

Licensed CUCM customers can download through:

  • ​Cisco Software Center​​: https://software.cisco.com/download/home/286312141/type/282365789/release/12.5(1)5000-1 (CCO login required)

For third-party distribution verification, visit iOSHub.net to validate SHA-512 checksums (D9F3A1…B72C8E).


This technical overview synthesizes critical data from Cisco’s Global Localization Guide and CUCM 12.5 Security Bulletins. Always validate digital certificates before deploying locale packages in production environments.

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.