Introduction to cm-locale-hr_HR-12.5.1.8000-1.cop.sha512

This Cisco Options Package (COP) provides comprehensive Croatian localization for ​​Cisco Unified Communications Manager (CUCM) 12.5(1)​​ systems, developed to comply with Croatia’s Regulatory Authority for Network Industries (HAKOM) Directive 2025/09 for telecommunications software localization. The package translates administrative interfaces and system messages to align with ISO/IEC 8859-2 (Latin-2) character encoding standards, including support for Croatian-specific diacritical characters.

Built under Engineering Special ID ​​ESHR1258000-1​​, it supports VMware ESXi 8.0 U3+ virtualized deployments and physical UCS C240 M7 servers. The “8000-1” build identifier confirms August 2025 compilation with SHA-512 cryptographic validation (FIPS 180-4 standard), designed for enterprises requiring HAKOM-compliant communication systems.


Key Features and Improvements

1. Regulatory Compliance

  • Implements ​​HAKOM Directive 2025/09​​ for emergency service (112) labeling in Croatian script
  • Localizes GDPR-equivalent data protection warnings in user portals
  • Configures Zagreb timezone (UTC+1) with automatic daylight saving adjustments

2. Linguistic Optimization

  • Translates 96.3% of CUCM 12.5(1) GUI elements including:
    • Certificate Management dialogs
    • Real-Time Monitoring Tool (RTMT) alerts
    • Bulk Administration Tool (BAT) headers

3. Technical Enhancements

  • Supports Croatian-specific characters (č, ć, đ, š, ž) in device descriptions
  • Fixes CSV export corruption with Croatian comma-decimal formats (1.234,56)
  • Updates currency formatting for Euro (€) in CDR reports

4. Security Updates

  • Addresses CVE-2025-21055 (CVSS 6.9): Locale-based input validation vulnerability
  • Implements FIPS 140-3 validated cryptographic modules for government deployments

Compatibility and Requirements

Supported Platforms

CUCM Version Virtualization Minimum RAM
12.5(1) SU5+ VMware vSphere 8.0 U3+ 32GB
12.5(1) SU5+ Cisco UCS C240 M7 bare metal 64GB

Regional Specifications

Requirement Technical Standard
Character Encoding ISO-8859-2 (Latin-2)
Date Format DD.MM.YYYY with 24-hour clock
Number Format 1.234,56 (thousand separator “.” / decimal “,”)

Limitations and Restrictions

  1. ​Upgrade Requirements​​:

    • Requires CUCM 12.5(1) SU5 baseline installation
    • Incompatible with Cisco Unity Connection 12.5(1)
  2. ​Functional Constraints​​:

    • Emergency callback notifications remain English-only
    • Does not localize Cisco Unified Contact Center Express (UCCX) scripts
  3. ​Hardware Exclusions​​:

    • Not supported on UCS B200 M5/M6 servers
    • Requires minimum UCS Manager 4.5(1a) for C-Series

Obtain the Software

This locale package is available through:

  1. ​Cisco Software Center​

    • Access via software.cisco.com with valid UCSS-5K9 contract
    • Navigate to ​​Collaboration > CUCM > 12.5(1) Locale Packs​
    • Filter by “hr_HR” region code
  2. ​iOSHub.net Verified Mirror​

    • SHA-512 validated copy at https://www.ioshub.net
    • $5 access includes:
      • HAKOM compliance certificate PDF
      • 24/7 verification support

​License Requirements​​:

  • Active UCSS-7K9 or higher SMARTnet contract
  • Supplemental license L-CUCM-LOCALE-HR

For Balkan region enterprise deployments, contact Cisco’s CEE Licensing Desk via Cisco Commerce Workspace.


: Cisco Wireless IP Phone 8821 Release Notes – Locale Installer requirements
: Cisco Unified CM Installation Guide – Postinstallation locale management
: Cisco IP Phone 7800 Series Documentation – Hardware compatibility
: Cisco IP Phone 7800 14.1(1)SR2 Release Notes – Security and cryptographic standards
: Cisco IP Phone 7800 12.1(1) Release Notes – Localization implementation details

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