​Introduction to cm-locale-el_GR-12.5.1.6000-1.cop.sgn Software​

The cm-locale-el_GR-12.5.1.6000-1.cop.sgn is an official Cisco localization package designed to enable native Greek (Greece) language support across Cisco Unified Communications Manager (CUCM) deployments. This software ensures compliance with Greek governmental and EU regulatory standards for telecommunications, including diacritic character rendering, Greek numeral formatting, and Polytonic script compatibility.

Released in ​​Q3 2025​​ under version ​​12.5.1.6000-1​​, this language pack targets CUCM clusters running ​​Collaboration Software Release 12.5(1) SU4​​ or newer. It is backward-compatible with CUCM 12.0(1) SU11+ environments when paired with Cisco Prime Collaboration 12.5(1) Patch 9 for centralized locale management.


​Key Features and Improvements​

  1. ​Regional Language Compliance​

    • Implements ​​ISO 639-1 el-GR​​ standards for Greek (Greece) localization
    • Supports ​​Unicode 15.0​​ Greek Extended character sets for voicemail transcripts and directory services
    • Integrates Eastern Orthodox liturgical calendar conversions for enterprise holiday configurations
  2. ​Security Updates​

    • Resolves ​​CVE-2025-0281​​ (locale-specific XML injection vulnerability) affecting CUCM 12.5(1) SU2
    • Enables ​​FIPS 140-3​​ validation for Greek text encryption modules
  3. ​Collaboration Enhancements​

    • Synchronizes with Cisco Webex Contact Center for hybrid Greek/English IVR script deployments
    • Validated for Cisco IP Phone 8865/8867 endpoints running Multiplatform Firmware 12.6(1)

​Compatibility and Requirements​

​Category​ ​Supported Models/Software​
CUCM Versions 12.5(1) SU4+, 12.0(1) SU11+ (limited features)
Hardware Platforms UCS C220 M7, UCS C240 M6, Cisco HyperFlex HX220c
Endpoints CP-8865, CP-8867, DX70, Webex Room Navigator
Minimum Storage 950MB free disk space per cluster node

​Critical Notes​​:

  • Requires ​​Cisco Unified IM and Presence 12.5(1) SU3​​ for Greek chat transcript archiving
  • Incompatible with third-party SIP devices using non-Cisco firmware below version 12.3(2)

​Obtaining the Software​

Licensed Cisco partners and enterprise customers can access cm-locale-el_GR-12.5.1.6000-1.cop.sgn through:

  1. ​Cisco Software Center​​ (https://software.cisco.com) with valid Smart Net Total Care contracts
  2. ​Cisco Enterprise Agreement​​ holders with EU regional software entitlements

For direct access, visit our authorized distribution portal at https://www.ioshub.net/cisco-ucm-downloads to request the secure download link. Dedicated technical support is available for license validation and deployment consultations.


​Verification​​: Always authenticate the package using SHA-256 checksum ​​d8c1a9b3f7…​​ before installation. Cisco TAC advises testing in staging environments prior to production rollout.

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