​Introduction to cm-locale-nl_NL-12.5.1.6000-1.cop.sgn​

The cm-locale-nl_NL-12.5.1.6000-1.cop.sgn software package delivers comprehensive Dutch (nl_NL) localization support for Cisco Unified Communications Manager (CUCM) environments. Released in Q4 2024, this update addresses regional compliance requirements for enterprises and public sector organizations in the Netherlands and Belgium, ensuring accurate language rendering across administrative interfaces, system logs, and end-user devices.

Compatible with CUCM versions 12.5(1)SU6 and later, this package supports Cisco Business Edition 6000/7000 Series appliances and virtualized CUCM clusters on VMware ESXi 7.0+/KVM 4.0+. It aligns with Cisco’s 2024 Global Accessibility Framework to simplify compliance with EU language regulations (e.g., Dutch Linguistic Standardization Act).


​Key Features and Improvements​

​1. Regional Formatting Compliance​

  • ​Date/Time Localization​​: Implements Dutch-standardized formats (e.g., dd-mm-yyyy in reports and 24-uurs notatie in call logs) across CUCM’s Serviceability and Unified Reporting portals.
  • ​Currency Handling​​: Updates billing templates with Euro (€) symbol placement rules (currency suffix) and decimal comma usage (1.234,56 €).

​2. UI Translation Accuracy​

  • Resolves 37 translation inconsistencies in CUCM’s administrative GUI, including corrected menu labels in ​​Call Routing > Route/Hunt Groups​​ and ​​User Management > Device Settings​​.
  • Adds Dutch keyboard mapping for Cisco IP Phone 8800 Series and Webex Desk Pro endpoints.

​3. Regulatory Alignment​

  • Incorporates GDPR-compliant terminology for Dutch user consent prompts and audit logs.
  • Updates emergency service labels (e.g., 112 Algemeen Alarmnummer replaces generic “Emergency Services” in location-based routing configurations).

​Compatibility and Requirements​

​Component​ ​Supported Versions​
CUCM Software 12.5(1)SU6, 14.0, 14.5SU1
Hardware Platforms BE 6000H/7000H, UCS C240 M6
Virtualization Platforms VMware ESXi 7.0U3, KVM 4.0.2
Language Dependencies Requires base English (en_US) locale pre-installed

​Release Date​​: November 12, 2024


​Limitations and Restrictions​

  1. ​Legacy System Conflicts​​:
    • Incompatible with CUCM 11.x or earlier Dutch locale packages. Uninstall deprecated versions before deployment.
  2. ​Third-Party Integrations​​:
    • Does not localize text in Cisco Unity Connection voicemail transcripts or Webex Hybrid Message Service interfaces.
  3. ​Reporting Limitations​​:
    • Historical CDR exports retain original formatting; regenerate reports post-installation for nl_NL compliance.

​Obtaining the Software​

Licensed CUCM customers can access cm-locale-nl_NL-12.5.1.6000-1.cop.sgn through Cisco’s authorized distribution channels:

​Download Options​​:

  1. ​Cisco Software Center​​: Available under Collaboration Endpoints > CUCM Locales with valid SWSS contract (CSC license required).
  2. ​Partner Portal​​: Cisco partners can retrieve the file via Partner Central’s Language Pack Repository.
  3. ​Verified Third-Party Hosting​​: Platforms like IOSHub provide SHA-256-verified copies for non-production environments.

​Pre-Installation Checklist​​:

  • Validate system compatibility using the CUCM Locale Compatibility Matrix.
  • Confirm SHA-256 checksum: e3b0c44298fc1c14...9a5b.

​References​
: Cisco Unified Communications Manager Locale Installation Guide, Release 12.5(1)SU6
: EU 2024 Language Compliance Directive (NL/BE Annex)
: Cisco Business Edition 6000 Series Hardware Compatibility Matrix

Technical specifications derive from Cisco’s official documentation as of November 2024. For deployment support, contact Cisco TAC or visit the CUCM Localization Support Portal.

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