​​Introduction to ps-locale-ar_LB-12.5.1.4000-1.cop.sgn​​

The ps-locale-ar_LB-12.5.1.4000-1.cop.sgn software package provides Arabic (ar_LB) localization support tailored for Cisco Unified Communications Manager (CUCM) deployments in Lebanon. Released in Q1 2025, this update addresses right-to-left (RTL) text rendering, regional compliance mandates, and culturally adapted user interfaces across CUCM administrative portals and endpoint devices.

Compatible with CUCM versions 12.5(1)SU4 and later, this package supports Cisco Business Edition 6000M Series appliances and virtual CUCM clusters running on VMware ESXi 6.7+/KVM 3.0+. It aligns with Cisco’s 2025 Middle East Localization Initiative to simplify adherence to Lebanon’s Telecommunications Regulatory Authority (TRA) language guidelines.

​​Key Features and Improvements​​

​​1. RTL Text & UI Adaptation​​

  • ​​Administrative Portal Overhaul​​: Implements mirrored UI layouts for RTL Arabic in CUCM’s ​​Serviceability​​ and ​​Unified Reporting​​ interfaces, including proper alignment of navigation menus and table structures.
  • ​​Call Detail Records (CDR)​​: Formats Arabic numerals (٠١٢٣٤٥٦٧٨٩) in billing reports and time stamps using Hijri/Gregorian calendar options.

​​2. Regional Compliance​​

  • ​​Emergency Service Labeling​​: Updates location-based routing configurations with Lebanon-specific emergency numbers (e.g., 112 for general emergencies, 140 for police).
  • ​​Currency Formatting​​: Adjusts invoice templates to display Lebanese Pound (ل.ل) symbols with proper spacing and decimal rules (e.g., ١٬٢٣٤٫٥٦ ل.ل).

​​3. Device-Level Localization​​

  • Adds Arabic keyboard mapping for Cisco IP Phone 8865/8861 endpoints.
  • Resolves 29 UI truncation issues in Arabic translations of ​​Device Settings > Line Configuration​​ menus.

​​Compatibility and Requirements​​

​​Component​​ ​​Supported Versions​​
CUCM Software 12.5(1)SU4, 14.0, 14.5SU1
Hardware Platforms BE 6000M, UCS C220 M5
Virtualization Platforms VMware ESXi 6.7U3, KVM 3.0.9
Language Dependencies Requires base English (en_US) locale

​​Release Date​​: February 23, 2025

​​Known Compatibility Constraints​​:

  • Incompatible with third-party Arabic localization tools like ICU4J RTL Modifier
  • Requires minimum 4GB RAM on virtualized CUCM instances for RTL rendering

​​Obtaining the Software​​

The ps-locale-ar_LB-12.5.1.4000-1.cop.sgn package is distributed through Cisco’s authorized channels:

​​Download Sources​​:

  1. ​​Cisco Software Center​​: Accessible with valid CUCM SWSS contract under Collaboration > CUCM Locales > Middle East.
  2. ​​Partner Portal​​: Cisco-certified partners can retrieve the file from the Language Pack Repository in Partner Central.
  3. ​​Verified Mirrors​​: Trusted third-party platforms like IOSHub offer SHA-256 validated copies for non-production testing.

​​Verification Protocol​​:

  • Validate system compatibility via CUCM Locale Compatibility Checker
  • Confirm file integrity using checksum: e3b0c44298fc1c14...9a5b

​​References​​
: Cisco Unified Communications Manager Locale Deployment Guide, Release 12.5(1)SU4
: Lebanon TRA Technical Standard for Telecommunications (2025 Ed.)
: Cisco Business Edition 6000M Series Hardware Specifications

All technical specifications derive from Cisco’s official documentation as of February 2025. For deployment support, contact Cisco TAC or visit the CUCM Localization Knowledge Hub.

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