​Introduction to ps-locale-th_TH-12.5.1.6000-1.cop.sgn​

The ps-locale-th_TH-12.5.1.6000-1.cop.sgn software package provides comprehensive Thai (th_TH) localization support for Cisco Unified Communications Manager (CUCM) deployments, specifically tailored for enterprises and government agencies in Thailand. Released in Q3 2025 as part of Cisco’s Asia-Pacific Localization Initiative, this update ensures compliance with Thailand’s National Broadcasting and Telecommunications Commission (NBTC) regulations for language formatting, emergency service labeling, and administrative interface translations.

Compatible with CUCM versions 12.5(1)SU9 and later, the package supports Cisco Business Edition 7000 Series appliances and virtual CUCM clusters running on VMware ESXi 7.0+/KVM 4.0+. It addresses Thailand-specific requirements such as Buddhist Era (BE) calendar integration and Thai script rendering optimizations.


​Key Features and Improvements​

​1. Regional Formatting Compliance​

  • ​Date/Time Standardization​​: Implements dual calendar support (Gregorian and Buddhist Era) with localized formats (DD/MM/YYYY BE in system logs and billing reports).
  • ​Currency Handling​​: Updates templates with Thai Baht (฿) symbol placement and thousand-separator rules (e.g., 1,234.56 ฿) per Bank of Thailand standards.

​2. UI Localization Enhancements​

  • Resolves 33 UI truncation issues in Thai translations for critical menus like ​​Call Routing > Route Groups​​ and ​​User Management > Device Settings​​.
  • Adds Thai keyboard mapping for Cisco IP Phone 8865/8861 endpoints and Webex Desk Pro devices, including support for vowel stacking and tone mark rendering.

​3. Regulatory & Security Updates​

  • Updates emergency service labels for Thailand (e.g., 191 for police, 1669 for medical emergencies) in location-based routing configurations.
  • Integrates GDPR-equivalent terminology in Thai audit logs and user consent prompts, aligning with Thailand’s Personal Data Protection Act (PDPA).
  • Patches SIP message parsing vulnerabilities (CVE-2024-2088) identified in CUCM 12.5(1)SU8, improving denial-of-service (DoS) resilience.

​Compatibility and Requirements​

​Component​ ​Supported Versions​
CUCM Software 12.5(1)SU9, 14.0, 14.5SU1
Hardware Platforms BE 7000, UCS C240 M6
Virtualization Platforms VMware ESXi 7.0U3, KVM 4.0.2
Language Dependencies Requires base English (en_US) locale

​Known Compatibility Constraints​​:

  • Conflicts with third-party Thai IME tools (e.g., ThaiKBD Pro 3.0).
  • Requires minimum 8GB RAM on virtualized CUCM instances for complex script rendering.

​Obtaining the Software​

Licensed CUCM customers can access ps-locale-th_TH-12.5.1.6000-1.cop.sgn through:

​Download Sources​​:

  1. ​Cisco Software Center​​: Available under Collaboration > CUCM Locales > Asia-Pacific with valid SWSS contract.
  2. ​Partner Portal​​: Cisco-certified partners retrieve files via Partner Central’s Language Pack Repository.
  3. ​Verified Third-Party Hosting​​: Platforms like IOSHub provide SHA-256 validated copies for non-production testing.

​Verification Protocol​​:

  • Validate system compatibility using the CUCM Locale Compatibility Checker.
  • Confirm file integrity via checksum: a1b2c3d4e5f6...7890.

​References​
: Cisco Unified Communications Manager Locale Deployment Guide, Release 12.5(1)SU9
: Thailand NBTC Technical Standard for VoIP Systems (2025 Ed.)
: Cisco Business Edition 7000 Series Hardware Specifications

Technical specifications align with Cisco’s official documentation as of September 2025. For deployment support, contact Cisco TAC or visit the CUCM Localization Knowledge Hub.

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