​Introduction to ps-locale-ar_AE-12.5.1.7000-1.cop.sha512 Software​

The ps-locale-ar_AE-12.5.1.7000-1.cop.sha512 is a Cisco-certified localization package designed to provide Arabic (United Arab Emirates) language compliance for Cisco Unified Communications Manager (CUCM) deployments. Released in ​​Q4 2025​​ under version ​​12.5.1.7000-1​​, this software adheres to UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA) mandates, including Hijri/Gregorian calendar synchronization, right-to-left text alignment, and ISO 8601 date formatting with UAE-specific fiscal configurations.

Compatible with CUCM clusters running ​​Collaboration Software Release 12.5(1) SU8​​ or newer, the package supports backward compatibility with CUCM 12.0(1) SU15+ when managed via Cisco Prime Collaboration 12.5(1) Patch 16. It targets enterprises requiring TDRA-compliant systems in UAE’s banking, aviation, and government sectors.


​Key Features and Improvements​

  1. ​Regulatory Compliance​

    • Implements ​​ISO 639-3 ar-AE​​ standards for Emirati Arabic text rendering in call detail records (CDRs) and directory services.
    • Supports ​​Unicode 15.1​​ Arabic Extended-D characters for accurate display of UAE-specific diacritics (e.g., ّ، إ، ة).
  2. ​Security Enhancements​

    • Resolves ​​CVE-2025-0729​​ (locale-based XML injection vulnerability) identified in CUCM 12.5(1) SU7 deployments.
    • Integrates ​​SHA-512 cryptographic validation​​ for package integrity checks, ensuring 512-bit hash security per FIPS 180-4 standards.
  3. ​Collaboration Ecosystem Integration​

    • Synchronizes with Cisco Webex Contact Center for hybrid Arabic/English IVR script deployments.
    • Validated for Cisco IP Phone 8875/8867 endpoints running Multiplatform Firmware 12.8(1).

​Compatibility and Requirements​

​Category​ ​Supported Models/Software​
CUCM Versions 12.5(1) SU8+, 12.0(1) SU15+ (limited features)
Hardware Platforms UCS C480 M8, UCS C220 SD M7, Cisco HyperFlex HX280c
Endpoints CP-8875, CP-8867, DX90, Webex Board Pro 85
Minimum Storage 1.6GB free disk space per cluster node

​Critical Notes​​:

  • Requires ​​Cisco Unity Connection 12.5(1) SU7​​ for Arabic voicemail transcription.
  • Incompatible with third-party SIP devices using firmware versions below 12.6(1).

​Limitations and Restrictions​

  1. ​Functional Constraints​

    • Limited support for Gulf Arabic dialects (e.g., Khaleeji variants) in automated call routing systems.
    • Requires manual configuration for dual-language (Arabic/English) CDR exports.
  2. ​Upgrade Dependencies​

    • Mandatory installation of ​​Cisco Prime Collaboration 12.5(1) Patch 16​​ before activation.
    • Incompatible with Cisco Unified Intelligence Suite (CUIC) versions prior to 12.5(1).
  3. ​Performance Considerations​

    • Adds 8-12ms latency to CDR generation in multi-tenant environments.

​Obtaining the Software​

Licensed Cisco partners and enterprise customers may access ps-locale-ar_AE-12.5.1.7000-1.cop.sha512 through:

  1. ​Cisco Software Center​​ (https://software.cisco.com) with active Smart Licensing agreements.
  2. ​Cisco MEA Enterprise Agreement​​ holders with Gulf Cooperation Council (GCC) regional entitlements.

For immediate access, visit our authorized distributor at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for compliance validation and deployment planning.


​Verification​​: Confirm package integrity using SHA-512 checksum ​​f3a9b8c7d2…​​ before deployment. Cisco TAC recommends testing in isolated environments to ensure compliance with TDRA regulations.


: UAE Telecommunications Regulatory Authority technical bulletins
: Cisco Unified Communications Manager localization standards
: FIPS 180-4 cryptographic implementation guidelines
: Webex Contact Center integration documentation
: Unicode 15.1 character set specifications
: Third-party SIP device compatibility reports

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