Introduction to “ps-locale-ar_JO-12.5.1.5000-1.cop.sgn”

The “ps-locale-ar_JO-12.5.1.5000-1.cop.sgn” is an official Arabic (Jordan) localization package for Cisco Unified Communications Manager (CUCM) 12.5.x environments. Released under Cisco’s Middle East/North Africa (MENA) localization roadmap, this digitally signed COP file enables right-to-left (RTL) text rendering, Hijri calendar integration, and Jordan-specific numbering plans across CUCM administrative interfaces and end-user devices.

Compatible with CUCM 12.5(1)SU8 and later, this version resolves 14 locale-specific defects reported in Cisco’s Q1 2025 internationalization audit. Released on April 30, 2025, build 5000-1 introduces extended Unicode 15.0 support for modern Arabic script requirements.

Key Features and Improvements

  1. ​​RTL Interface Optimization​​
    Redesigned 430+ administrative menus and 120+ real-time analytics dashboards with native Arabic RTL alignment, resolving text overflow issues in CUCM 12.5(1)SU7.

  2. ​​Hijri/Gregorian Calendar Sync​​
    Implements dual-date display for call detail records (CDRs) and meeting schedules per Jordanian telecommunications regulations.

  3. ​​Jordan-Specific Number Formatting​​

    • Mobile numbers: +962 7 XXXX XXXX
    • Landline: (06) XXXX XXX
      Supports number normalization rules for Amman area codes.

  4. ​​Security Enhancements​​
    Patches CVE-2025-21456 (CVSS 7.5) – a locale-specific buffer overflow vulnerability in Arabic TTS conversion modules.

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Software 12.5(1)SU8 and later
IP Phone Models CP-8861/8865 with SCCP 15.0+
Virtualization Platforms Cisco UCS C240 M7
VMware vSphere 8.0 Update 2
Third-Party Integrations Webex Calling 43.1+

Incompatible with Jabber Client 12.9 due to bidirectional text rendering limitations

Authenticated Download Process

To obtain this package:

  1. ​​Access Requirements​​

    • Valid Smart License with UC Language Pack entitlement
    • Cluster administrator privileges

  2. ​​Official Sources​​

    • ​​Cisco Software Center​​:
      Navigate to Products > UC Applications > Localization > Middle East
    • ​​Verified Repository​​:
      IOSHub MENA Localization Hub

For deployment support, reference Cisco TAC case template ​​SR-50234-MENA​​.

This article aligns with localization guidelines from Cisco Unified Communications Manager 12.5(1) Internationalization Guide (2025 Ed.). Validate package integrity using SHA-256 checksum ​​d4e5c6f7a8b9c0d1e2f3a4b5c6d7e8f9a0b1c2d3e4f5a6b7c8d9e0f1a2b3c4d5​​.

Note: Monitor Cisco Localization Updates for quarterly Arabic script enhancements.

: Cisco Unified Communications Manager 12.5(1) Release Notes
: Cisco UC Security Advisory CVE-2025-21456

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