CiscoSoftware

​​1. Introduction to ciscocm.cer_Jtapi_FCS14.zip Software​​ This cryptographic certificate package enables secure Java Telephony API (JTAPI) integrations with Cisco Unified Communications Manager (CUCM) environments. Designed for FCS14 (First Customer Shipment 14) release cycles, it provides X.509 certificate validation for third-party CTI...

Introduction to ciscocm.DataExport_v3.0.zip The ​​ciscocm.DataExport_v3.0.zip​​ is an enterprise-grade data migration utility for Cisco Unified Communications Manager (CUCM) 12.5+ environments, officially released in Q2 2025. This tool enables bulk export of critical system configurations, call detail records (CDRs), and device inventories...

​​Introduction to ciscocm.add_utils_ungraceful_warn_disable_v1.0.k4.cop.sha512​​ This Cisco Options Package (COP) provides enhanced service termination handling for Cisco Unified Communications Manager (CUCM) 12.5(1)SU12 deployments. Designed to address unplanned service interruptions identified in Cisco bug ID CSCwh24680, it implements proactive monitoring of 15+ critical...

Introduction to ciscocm.CSCwc54624_cdr-error_C0203-1.cop.sha512 ​​Purpose and Background​​ The ciscocm.CSCwc54624_cdr-error_C0203-1.cop.sha512 is a critical hotfix package for Cisco Unified Communications Manager (CUCM) 12.5+ systems, designed to resolve persistent Call Detail Record (CDR) error C0203 affecting billing accuracy and compliance reporting. This error was...

Introduction to ciscocm.V14-SU2-SU2a_CSCwc26596_C0169-1.zip This digitally signed COP file addresses critical security vulnerabilities in Cisco Unified Communications Manager (CUCM) 14SU2 deployments, specifically resolving certificate management issues documented under Cisco bug ID CSCwc26596. Designed for enterprise collaboration systems requiring strict security compliance,...

1. ​​Introduction to ciscocm.CSCwb32448_add-988-NANP.zip​​ This critical service patch implements the North American Numbering Plan (NANP) 988 National Suicide Prevention Lifeline expansion for Cisco Unified Communications Manager (CUCM) deployments. Designed under FCC 21-115 mandates requiring 3-digit dialing parity by July 2025,...

Introduction to ciscocm.V14-SU2_CSCwd55991_C0177-2.zip This Critical Security Update (CSU) package addresses vulnerabilities in Cisco Unified Communications Manager (CUCM) 14SU2 deployments, specifically targeting certificate management flaws outlined in Cisco Security Advisory CSCwd55991. Released as part of Cisco’s Q2 2025 security maintenance cycle,...

Introduction to ciscocm.CSCwd25776_SSH_RSA_keybits_v1.0.k4.cop.sha512 The ​​ciscocm.CSCwd25776_SSH_RSA_keybits_v1.0.k4.cop.sha512​​ file is a critical security enhancement package for Cisco Unified Communications Manager (CUCM) 12.5.0.1 systems, designed to enforce modern SSH RSA key standards across administrative interfaces. Released under Cisco’s Q2 2025 security update cycle, this...

Introduction to 14.0.1.10000-7-recovery.iso Software This recovery image provides emergency restoration capabilities for Cisco Catalyst 9000 Series switches running IOS XE 17.10.1 or later, enabling full system recovery from catastrophic software failures or firmware corruption. Designed for mission-critical network environments, it...

1. Introduction to ciscocm.cuc_DataExport_v1.1.zip This utility (​​v1.1​​) enables batch export of Cisco Unified Communications Manager (CUCM) configuration data and user directories for backup, migration, or compliance auditing purposes. Released on ​​October 10, 2023​​, it addresses enterprise requirements for streamlined data...