CiscoSoftware

​​Introduction to UCCX_400_Agents_v2.0_vmv7.ova​​ The ​​UCCX_400_Agents_v2.0_vmv7.ova​​ is Cisco’s preconfigured virtual machine template for deploying 400-seat contact center agent environments on Unified Contact Center Express (UCCX) 14.1.1+, released on May 10, 2025. This Open Virtual Appliance (OVA) package streamlines multi-cloud deployments while...

​​Introduction to UCCX_WFM_8.5.2_VMV7_v2.1.ova Software​​ The ​​UCCX_WFM_8.5.2_VMV7_v2.1.ova​​ is Cisco’s enterprise-grade virtual appliance package for deploying Workforce Management (WFM) 8.5.2 on Unified Contact Center Express (UCCX) platforms. Released in Q1 2025 under Cisco Security Advisory CSCvt21543, this OVA template addresses critical vulnerabilities...

1. Introduction to UCCX_300_agents_v2.0_vmv7.ova This 18.7GB OVA template enables rapid deployment of Cisco Unified Contact Center Express (UCCX) environments supporting 300 concurrent agents, released on 12-March-2025 as part of UCCX 12.5(1) SU2 updates. Designed for mid-sized contact centers, it integrates...

Introduction to UCCX-300_agents_v1.0_vmv7.ova This OVA template provides a preconfigured virtual machine deployment for ​​Cisco Unified Contact Center Express (UCCX) 12.5.1​​ supporting up to 300 concurrent agents. Released on March 15, 2025, it integrates with Cisco Unified Communications Manager 14.5+ to...

1. Introduction to UCCX_100_agents_v2.0_vmv7.ova The ​​UCCX_100_agents_v2.0_vmv7.ova​​ is Cisco’s optimized virtual appliance package for mid-sized contact center deployments, designed to support 100 concurrent agents with enterprise-grade reliability. Released in Q1 2025, this Open Virtualization Archive (OVA) integrates Unified Contact Center Express...

​​Introduction to UCCX_10.0_vmv8_v2.4.ova Software​​ The ​​UCCX_10.0_vmv8_v2.4.ova​​ (v10.0.2.4) is Cisco’s preconfigured virtual appliance package designed for rapid deployment of enterprise contact center solutions. Released on March 15, 2025, this 8.7GB Open Virtual Appliance (OVA) template integrates with Cisco Unified Communications Manager...

Introduction to ccp-ova-12.5.1-bin.zip The ​​ccp-ova-12.5.1-bin.zip​​ is Cisco’s preconfigured virtual appliance package for enterprise collaboration infrastructure, released on May 10, 2025, as part of the Unified Communications Manager (UCM) 14.5 Extended Service series. Designed for organizations requiring rapid deployment of secure...

1. Introduction to uccx_1251_su2_es01.zip The ​​uccx_1251_su2_es01.zip​​ is Cisco’s critical security and stability update package for Unified Contact Center Express (UCCX) 12.5(1)SU2 deployments, released under Cisco’s Q4 2025 Emergency Service Update (ESU) program. This patch addresses vulnerabilities in real-time call routing...

Introduction to UCCX_12.5_vmv13_v2.7.ova This enterprise-grade virtual appliance package enables rapid deployment of Cisco Unified Contact Center Express (UCCX) environments with preconfigured security protocols and Webex integration templates. Designed for hybrid cloud contact centers, Version 12.5(vmv13) introduces quantum-safe encryption for API...

​​1. Introduction to ucos.keymanagement.cop.sgn​​ ​​ucos.keymanagement.cop.sgn​​ is Cisco’s cryptographic key management module designed for enterprise-grade security operations within the Unified Computing System (UCS) ecosystem. Released in Q2 2025 as part of Cisco’s Trustworthy Systems Initiative, this firmware update enhances hardware root-of-trust...