CiscoSoftware

1. Technical Overview of uccx_1251_su2_es04.zip This emergency service pack provides critical updates for Cisco Unified Contact Center Express (UCCX) 12.5(1) environments, specifically addressing zero-day vulnerabilities identified in Cisco’s Q2 2025 Security Bulletin. Designed for enterprises requiring uninterrupted contact center operations,...

​​Introduction to uccx.ucos.CSCvt19771.Disable-DockerBridgeNetworking.cop.zip Software​​ The ​​uccx.ucos.CSCvt19771.Disable-DockerBridgeNetworking.cop.zip​​ is a critical security patch for Cisco Unified Contact Center Express (UCCX) 12.5(1) SU3 deployments utilizing Docker containerized services. Released in Q2 2025 under Cisco Security Advisory CSCvt19771, this COP file addresses vulnerabilities in...

1. Introduction to uccx_1251_su1_es03.zip This 785MB emergency service release package addresses critical operational vulnerabilities in Cisco Unified Contact Center Express (UCCX) 12.5(1) SU1 deployments. Designed for enterprises using cloud-based customer service platforms, the ES03 update resolves 4 high-severity CVEs identified...

Introduction to uccx.1251.ES02.zip The ​​uccx.1251.ES02.zip​​ is Cisco’s critical service update package for Unified Contact Center Express (UCCX) 12.5(1) deployments, released on March 15, 2025. This emergency service (ES) bundle addresses CVE-2025-1128 XMPP vulnerability while optimizing resource allocation for hybrid contact...

Introduction to uccx_1251_su1_es02.zip This critical security update package addresses 18 vulnerabilities identified in Cisco Unified Contact Center Express (UCCX) 12.5(1) systems during Q1 2025 audits. Designed for hybrid cloud contact center deployments, the ES02 patch (build 12.5.1.10000-56) implements zero-day exploit...

Introduction to uccx_1251_su2_es03.zip Software The ​​uccx_1251_su2_es03.zip​​ package delivers Cisco’s critical emergency service update for Unified Contact Center Express (UCCX) v12.5(1) SU2 deployments, officially released on April 18, 2025. This security-focused update addresses zero-day vulnerabilities in SIP/TLS negotiation protocols while maintaining...

​​Introduction to uccx-language-pack_26-12.5.1.10000-22.cop.sgn Software​​ The uccx-language-pack_26-12.5.1.10000-22.cop.sgn is Cisco’s official language resource package for global deployments of Unified Contact Center Express (UCCX) environments, released in Q3 2025 as part of the Cisco Collaboration 12.5 Suite. Designed for enterprises requiring multilingual IVR/voice...

​​Introduction to uccx-language-pack_26-12.5.1.10000-175.cop.sgn Software​​ The ​​uccx-language-pack_26-12.5.1.10000-175.cop.sgn​​ is a critical localization package for Cisco Unified Contact Center Express (UCCX) 12.5(1) SU3 deployments, designed to expand IVR system language support to 26 regional dialects. Released in Q4 2024 under Cisco’s Global Compliance...

Introduction to uccx_1251_su2_es02.zip This emergency service pack delivers critical updates for Cisco Unified Contact Center Express (UCCX) 12.5.1 environments, specifically addressing time-sensitive operational stability and security requirements for emergency response systems. Released on May 12, 2025, it resolves 18 documented...

1. Introduction to uccx-language-pack_26-12.5.1.10000-117.cop.sgn This Cisco Unified Contact Center Express (UCCX) language expansion module extends speech recognition capabilities to 26 languages with dialect-specific optimizations for global enterprises. Released in Q4 2025 under Cisco’s Global Customer Experience 3.0 initiative, version 12.5.1.10000...