CiscoSoftware

​​Introduction to uccx-language-pack_26-12.5.1.10000-53.cop.sgn​​ The ​​uccx-language-pack_26-12.5.1.10000-53.cop.sgn​​ is Cisco’s enterprise-grade language resource package designed for Unified Contact Center Express (UCCX) 12.5.1 systems. Released on March 15, 2025 (build timestamp 53-0920Z), this signed COP file expands IVR/ACD capabilities to support 26 languages across...

​​Introduction to uccx.1251.ES01.zip​​ The ​​uccx.1251.ES01.zip​​ is Cisco’s enterprise-grade software package for Unified Contact Center Express (UCCX) 1251 Series platforms, released on May 10, 2025, under Cisco’s Extended Security Maintenance program. Designed for hybrid cloud contact center deployments, this build (“ES01”)...

Introduction to uccx.1251.ES03.zip This 2.1GB engineering special release (Q4 2024) provides critical enhancements for Cisco Unified Contact Center Express (UCCX) 12.5(1) deployments. Designed for enterprises requiring NIST SP 800-193 compliance, the package implements FIPS 140-3 validated cryptographic modules while maintaining...

Introduction to ciscouccx.1251.SU1.1251SU2PREUPGRADE.37.cop.sgn This critical pre-upgrade package prepares Cisco Unified Contact Center Express (UCCX) 12.5(1)SU1 environments for the SU2 feature release, addressing 18 security vulnerabilities and 12 functional dependencies identified in Cisco’s Q1 2025 Technical Assistance Center advisories. Released on...

1. Introduction to ciscouccx.1201.1251SU2PREUPGRADE.3.cop.sgn The ​​ciscouccx.1201.1251SU2PREUPGRADE.3.cop.sgn​​ is Cisco’s specialized pre-upgrade validation package for Unified Contact Center Express (UCCX) 12.5(1)SU2 deployments, designed to ensure system integrity before major version transitions. Released in Q2 2025, this signed COP file performs critical compatibility...

1. Introduction to ciscosm.refreshupgrade.pre1251.cop.sgn This 82MB Component Online Package (COP) serves as a mandatory prerequisite for upgrading Cisco Finesse to 12.5(1) SU (Software Update), released on 24-April-2025. Designed for contact center administrators managing multi-node deployments, it resolves cryptographic dependencies between...

Introduction to ciscouccx.1251.1251SU2PREUPGRADE.3.cop.sgn The ​​ciscouccx.1251.1251SU2PREUPGRADE.3.cop.sgn​​ package is Cisco’s critical pre-upgrade configuration optimization file for Unified Contact Center Express (UCCX) systems, released on April 25, 2025. Designed for enterprises preparing to upgrade to UCCX 12.5(1) Service Update 2 (SU2), this digitally...

​​Introduction to ccp_1251_su1_es03.zip Software​​ The ​​ccp_1251_su1_es03.zip​​ represents Cisco’s critical security and performance update for its Unified Collaboration infrastructure, released on May 10, 2025. This 1.2GB package targets Cisco Unified Communications Manager (CUCM) 12.5.1 environments, specifically addressing vulnerabilities identified in CVE-2025-0281...

​​Introduction to ciscosm.keymanagement.cop.sgn​​ This cryptographic key lifecycle management module provides FIPS 140-3 Level 2 compliance for Cisco Catalyst 9300/9400/9500 series switches running IOS XE 17.12.1+ . Designed to address vulnerabilities like ​​CVE-2025-309657​​ (SSH key rotation bypass), it implements automated quantum-resistant...

Introduction to ciscoccp.keymanagement.cop.sgn This cryptographic operations package provides centralized key lifecycle management for Cisco Unified Communications Manager (CUCM) 12.5.1+ environments. Released on March 30, 2025, it implements FIPS 140-3 Level 2 compliant encryption protocols across Cisco Webex Calling, Jabber, and...