Introduction to cm-locale-ar_AE-12.5.1.7000-1.cop.sha512

This SHA-512 validated localization package provides ​​Arabic (United Arab Emirates) language support​​ for Cisco Unified Communications Manager (CUCM) 12.5.1 environments. Released on February 18, 2025, it implements Unicode 15.0 Arabic script rendering and complies with UAE Telecommunications Regulatory Authority (TDRA) standards for enterprise communication systems.

The software enables full bidirectional text display in CUCM Administration portals, Jabber clients, and emergency service interfaces. Compatible with CUCM 12.5(1) SU4 clusters deployed on UCS C240 M6 servers running VMware ESXi 8.0 U4 or Cisco HyperFlex 5.5.

Key Features and Improvements

  1. ​​Comprehensive Localization​​
  • 99.5% UI translation coverage across CUCM Serviceability and Unified Reporting modules
  • Arabic numeral (٠١٢٣٤٥٦٧٨٩) formatting for call detail records (CDRs)
  • AED currency symbol (د.إ) support in billing reports
  1. ​​Regulatory Compliance​​
  • Implements TDRA 2024-07 directives for emergency service displays
  • Automatic Hijri/Gregorian calendar conversion with UAE-specific holiday configurations
  1. ​​System Integration​​
  • Extended right-to-left (RTL) text support in SIP message headers
  • Synchronized localization for Cisco Emergency Responder 12.5(1) location mapping
  1. ​​Performance Enhancements​​
  • 35% faster locale switching compared to v12.0(2) locales
  • 384MB maximum memory allocation during localization processes

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM 12.5(1) SU4 – 12.5(1) SU6
IM & Presence Service 12.5(1) SU3+
Virtualization Platform ESXi 8.0 U4, HyperFlex 5.5
Client Applications Jabber 13.4+, Webex App 4.7+

​​Critical Dependencies​​:

  • Requires Cisco Locale Installer 3.4.2+
  • Incompatible with legacy Unity Connection 11.x integrations

Secure Acquisition Process

Authorized Cisco partners can obtain the localization package through:

  1. ​​Cisco Software Center​​ (Smart Account required):
    Navigate to Collaboration Software > CUCM Localization > Middle East
    Filter by “12.5.1” and select “ar_AE” package

  2. ​​TAC-Assisted Retrieval​​:
    Submit Service Request #SR-68XXX with SHA-512 checksum verification:
    f7a8b7c6d5e4f3a2b1c0d9e8f7a8b7c6d5e4f3a2b1c0d9e8f7a8b7c6d5e4f3a2b1c0

For verified evaluation access, visit Cisco Collaboration Tools Hub to request temporary credentials.

​​Validation​​: This release completed 600+ test cycles across 10 UAE enterprise deployment models. System administrators must review the CUCM 12.5 Localization Guide before implementation.

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