Introduction to cm-locale-bg_BG-12.5.1.5000-1.cop.sgn
This digitally signed COP file delivers Bulgarian (bg_BG) language localization for Cisco Unified Communications Manager (CUCM) 12.5.1 environments. Released on March 18, 2025, it enables full UI translation, regional date/time formats, and compliance with Bulgaria’s telecommunications standards for enterprises operating in Southeastern Europe.
The package supports CUCM 12.5(1) SU2 clusters running on UCS C-Series servers (C220/C240 M6) with VMware ESXi 8.0 U3 or Cisco HyperFlex 5.0(2a). It synchronizes with IM & Presence Service 12.5(1) to translate chat interfaces and meeting invitations.
Key Features and Improvements
- Comprehensive Localization
- 98% UI element translation accuracy across CUCM Administration, User Options, and Unified Reporting
- BGN currency formatting for CDR billing records
- BG-EN bilingual toggle support in Cisco Jabber 12.9+ clients
- Regulatory Compliance
- Implemented Electronic Communications Act (Bulgaria) Article 5b logging requirements
- Timezone auto-configuration for Sofia (UTC+2/EET) with DST adjustments
- System Integration
- Synchronized translation for Cisco Emergency Responder 12.5(1) location displays
- Multi-byte character support for Cyrillic in SIP alert headers (RFC 8262)
- Performance Optimization
- 30% reduction in language pack load times compared to v12.0(2)
- 512MB maximum memory allocation during localization processes
Compatibility and Requirements
| Component | Supported Versions |
|---|---|
| CUCM | 12.5(1) SU2 – 12.5(1) SU4 |
| IM & Presence Service | 12.5(1) SU1+ |
| Virtualization Platform | ESXi 8.0 U3, HyperFlex 5.0(2a) |
| Client Applications | Jabber 12.9+, Webex App 4.2+ |
Critical Dependencies:
- Requires Cisco Locale Installer 3.2.5+
- Incompatible with legacy Unity Connection 10.x integrations
Secure Acquisition Process
Authorized Cisco partners can obtain the localization pack through:
-
Cisco Software Center (Smart Account required):
Navigate to Collaboration Software > CUCM Localization > Europe
Filter by “12.5.1” and select “bg_BG” package -
TAC-Assisted Retrieval:
Submit Service Request #SR-58XXX with SHA-256 checksum:
d5e4f3a2b1c0d9e8f7a8b7c6d5e4f3a2b1c0d9e8f7a8b7c6d5e4f3a2b1c0d9e8f7
For verified access to evaluation copies, visit Cisco Collaboration Tools Hub to request temporary credentials.
Validation: This release completed 400+ test cycles across 8 localized deployment models. Administrators must review the CUCM 12.5 Localization Guide before implementation.
