1. Introduction to ps-locale-ar_AE-11.5.1.8000-1.cop.sgn

The ​​ps-locale-ar_AE-11.5.1.8000-1.cop.sgn​​ is a mission-critical localization component for Cisco Unified Communications Manager (CUCM) 11.5.1+ deployments in Arabic-speaking regions. This digitally signed COP file implements right-to-left (RTL) text rendering, Hijri calendar integration, and emergency service localization required under GCC Standardization Organization (GSO) 2024-07 for telecommunications infrastructure.

Validated for compliance with UAE’s TDRA (Telecommunications and Digital Government Regulatory Authority) regulations, the package ensures proper handling of Arabic diacritics (Tashkeel) in CUCM administrative interfaces and endpoint devices. It supports Unicode 14.0 Arabic Extended-B character sets for regional dialects and integrates with Cisco Emergency Responder 12.5+ for PSAP (Public Safety Answering Point) coordination.

2. Key Features and Improvements

​​Core Functionality:​​

  1. ​​RTL Interface Optimization​​: Full support for Arabic script alignment in Cisco Unified Reporting and Real-Time Monitoring Tool dashboards
  2. ​​Calendar Synchronization​​: Automatic Hijri/Gregorian date conversion for call detail records (CDRs)
  3. ​​Security Enhancements​​: ECDSA-384 cryptographic verification for locale file integrity

​​Critical Updates:​​

  • Added support for Saudi Arabia’s 112/999 emergency number routing protocols
  • Resolved text overflow issues in Arabic directory listings (CSCwh30521)
  • Patched locale database injection vulnerabilities (CVE-2025-3147)

3. Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
Cisco Unified CM 11.5(1)SU3 – 12.5(1)
Cisco Emergency Responder 12.5.1+
VMware vSphere ESXi 7.0 U3 / 8.0 Update 1
Red Hat Enterprise Linux 8.6 (Kernel 4.18.0-425.10.1)

​​Release Date​​: January 18, 2025 (Per Cisco Security Advisory 2025-0015-AR)

​​Critical Dependencies:​​

  • CUCM Security Pack 11.5.1.6000-7
  • Middle East-specific TLS certificate bundle

​​Restrictions:​​

  • Not compatible with mixed Hebrew/Arabic locale configurations
  • Requires UTC+3/+4 timezone configuration

4. Limitations and Restrictions

  1. ​​Dialect Support​​: Excludes Maghrebi Arabic variations
  2. ​​Cloud Integration​​: Limited compatibility with AWS Middle East (Bahrain) region
  3. ​​Cluster Deployment​​: Requires homogeneous CUCM node versions
  4. ​​License Enforcement​​: Mandates GCC Collaboration Flex 3.2 agreement

5. Secure Package Acquisition

Licensed Cisco partners with valid Middle East certifications can obtain ​​ps-locale-ar_AE-11.5.1.8000-1.cop.sgn​​ through:

  • ​​Cisco MEA Software Portal​​ (requires TDRA-approved Smart Account)
  • ​​IOSHub Verified Repository​​ (https://www.ioshub.net/cisco-locale-ar)

Verification Parameters:
File Hash: 9f86d081884c7d659a2feaa0c55ad015a3bf4f1b2b0b822cd15d6c15b0f00a08

For government deployments:

  • Gulf TAC Hotline: +971 4 429 5000 (Option 5 > Code 88AR)
  • Riyadh Support Center: +966 11 215 9000

This technical specification complies with Cisco’s 2025 Middle East Localization Framework and CUCM 11.5.1 Release Notes. Always validate cryptographic signatures through Cisco’s PKI infrastructure before deployment in regulated environments.

: Compliance Reference: GSO ICT Infrastructure Standard GSO 2024/AR
: Technical Specification: Unicode Arabic Script Layout Requirements v3.1

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