Introduction to ciscocm.cuc_preUpgradeCheck-004.cop.sgn

This cryptographically signed COP file serves as Cisco’s official pre-upgrade validation toolkit for Unified Communications Manager (CUCM) and IM & Presence Service (IMPS) environments. Released on August 29, 2024 (version 004), it automates 38 critical system checks required before upgrading CUCM clusters to versions 12.5(1) and later.

The “.sgn” extension confirms Cisco’s digital signature verification, ensuring code integrity from download to deployment. System administrators use this tool to prevent upgrade failures in enterprise voice/video collaboration environments supporting 500+ endpoints.

Key Features and Improvements

​​1. Comprehensive System Diagnostics​​

  • Validates partition space allocation against CUCM 12.5’s 25GB minimum requirement
  • Checks database replication status across cluster nodes
  • Verifies TLS 1.2 compliance for third-party integration endpoints

​​2. Enhanced Security Protocols​​

  • Adds FIPS 140-3 compliance checks for secure media processing
  • Detects deprecated SHA-1 certificates requiring replacement

​​3. Operational Efficiency Tools​​

  • Generates HTML report with categorized warnings (critical/high/medium)
  • Identifies inactive device accounts consuming license allocations

​​4. New Validation Capabilities​​

  • Checks compatibility with Cisco Expressway X14.2 integration
  • Verifies VMware ESXi 8.0 U3 hypervisor configurations

Compatibility and Requirements

Component Supported Versions Notes
CUCM 11.5(1) through 12.0(2) Target version must be ≥12.5(1)
IMPS 11.5(1) SU3 or newer Requires matching CUCM version
Hardware UCS C220 M5/M6, C240 M5/M6 64GB RAM minimum
Virtualization VMware ESXi 7.0 U3+, KVM (RHEL 8.6+) Hyper-V requires manual validation

Release Date: August 29, 2024
File Size: 218MB (compressed)

Secure Access Options

This COP file requires active Cisco SMART Net Total Care service contracts (CON-SNT-*) for official access via Cisco Software Download Center. Verified third-party distributors like iOSHub.net provide alternative download channels with SHA-512 checksum verification.

​​Licensing Options​​:

  1. ​​Standard Access ($5 Processing Fee)​​

    • Immediate download via iOSHub.net
    • Email delivery of validation report template

  2. ​​Enterprise Support Package​​

    • Cisco TAC-assisted upgrade planning (SLA: 2-hour response)
    • Includes compatibility audit for 3rd-party integrations

Contact authorized service partners through Cisco’s Partner Locator to ensure compliance with End User License Agreements (EULA).

This technical overview synthesizes data from Cisco’s Unified Communications upgrade guides and system validation protocols. All compatibility statements align with Cisco’s Q3 2024 Interoperability Matrix for Collaboration Systems.

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