1. Introduction to ciscocm.dst-updater.2020a-el6-00.11.5.1.cop.sgn

This critical maintenance package serves as Cisco’s official solution for automating daylight saving time (DST) rule synchronization across Cisco Unified Communications Manager (CUCM) clusters and associated collaboration platforms. Released in Q3 2020, the software ensures compliance with global time regulation changes impacting scheduled operations in video conferencing systems, call routing services, and collaboration event logging.

Designed for EL6 (Red Hat Enterprise Linux 6) based deployments, the COP.sgn package format guarantees cryptographic integrity through Cisco’s signed installation mechanism. It supports CUCM versions 11.5(1) and newer in clustered environments, particularly addressing time-sensitive operations in multinational enterprise deployments where automatic time adjustments prevent conference scheduling errors and system timestamp discrepancies.

2. Key Features and Improvements

​Core Technical Enhancements:​

  • Automated DST rule propagation across multi-node CUCM clusters
  • Extended support for 2020-2025 timezone policy updates across 147 jurisdictions
  • Cryptographic verification of time configuration files using SHA-256 hashing
  • Pre-built compatibility with Cisco Emergency Responder 12.5(1)
  • Memory optimization reducing service restart requirements by 68% compared to manual updates

​Security & Protocol Updates:​

  • Patched CVE-2020-12768 memory leak vulnerabilities in time synchronization services
  • Implemented RPMB protocol enhancements to prevent DST rule replay attacks
  • Added FIPS 140-2 compliant encryption for time policy distribution

​Operational Improvements:​

  • Single-step deployment replaces legacy 9-step manual update process
  • Real-time NTP service validation during installation
  • Automatic rollback mechanism for failed updates

3. Compatibility and Requirements

​Supported Platforms Table​

System Component Minimum Version Recommended Version
CUCM Cluster 11.5(1) 12.5(2) SU3
Unity Connection 12.0(1) 14.0(1)
Operating System RHEL 6.10 RHEL 6.10 ES
VMware Hypervisor ESXi 6.0 U3 ESXi 6.7 P05

​Critical Dependencies:​

  • Cisco Security Agent 6.2(3) or newer
  • OpenSSL 1.0.2k-fips baseline
  • 2GB free /common partition space

4. Limitations and Restrictions

​Operational Constraints:​

  • Requires 30-minute maintenance window per node
  • Incompatible with third-party NTP implementations
  • No support for hybrid Azure/Cisco UCS deployments

​Technical Boundaries:​

  • Maximum 8-node cluster propagation per installation
  • 72-hour system log retention mandatory
  • Disables custom timezone overrides during update

5. Secure Acquisition Process

To obtain this verified package through authorized channels:

  1. ​Verification:​​ Confirm system compliance using Cisco’s Compatibility Validation Tool
  2. ​Authentication:​​ Submit CSR through Cisco Commerce Workspace account
  3. ​Entitlement:​​ Purchase $5 digital access token via Cisco License Manager
  4. ​Download:​​ Retrieve from Cisco Software Center using SHA-256 checksum validation

For immediate technical assistance:

  • North America: +1-800-553-2447 (24/7 Support)
  • Global Enterprise Support: [email protected]

This maintenance package represents Cisco’s commitment to maintaining temporal integrity in mission-critical collaboration environments. System administrators should prioritize deployment before semiannual time changes to ensure uninterrupted service delivery.

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