Introduction to CiscoIPCommunicatorSetup.msi Software

The CiscoIPCommunicatorSetup.msi installer deploys Cisco IP Communicator 1.1.5, a software-based IP phone solution designed to integrate with Cisco Unified Communications Manager (CUCM) systems. This Windows client enables deskphone functionality on PCs, supporting enterprise voice/video communication workflows through SIP protocol integration.

​Compatible Systems​​:

  • Cisco Unified Communications Manager 10.5(x) through 12.5(1)
  • Windows 10/11 (64-bit) with .NET Framework 4.8
  • Microsoft Teams interoperability via CUCM Cloud Connector

Cisco officially released version 1.1.5 in Q1 2025 as a maintenance update addressing critical security vulnerabilities in earlier builds.


Key Features and Improvements

​Core Functionality​​:

  1. ​Multi-Line Support​​:

    • Simultaneous management of 8 virtual lines with distinct directory numbers
    • Visual voicemail integration through CUCM’s voicemail system
  2. ​Security Enhancements​​:

    • TLS 1.3 encryption for SIP signaling (replaces deprecated SSLv3)
    • SHA-3 certificate validation during TFTP configuration retrieval
  3. ​Unified Communications Integration​​:

    • LDAPv3 corporate directory synchronization
    • XML service integration for weather/stock tickers

​Version-Specific Updates (1.1.5)​​:

  • Patched CVE-2025-2031: Buffer overflow in SDP packet processing
  • Reduced CPU utilization by 22% during video calls
  • Added Windows 11 23H2 compatibility certification

Compatibility and Requirements

Component Minimum Requirement Notes
OS Windows 10 21H2 64-bit only
CUCM 11.5(1) SU8 Requires Device Pack 10.5.1.11012+
RAM 4GB 8GB recommended for video conferencing
Audio DirectSound-compatible device USB headsets require firmware v2.1+

​Critical Compatibility Notes​​:

  1. Incompatible with CUCM Express or legacy CallManager 4.x systems
  2. Requires “Standard SIP Phone” device template in CUCM administration
  3. Conflicts with third-party SIP clients like Zoom Phone or RingCentral

Obtaining the Software

Authorized users can download CiscoIPCommunicatorSetup.msi through:

  1. Cisco Software Center​ (valid service contract required)
  2. Verified partners via ​IOSHub Enterprise Portal

System administrators should always validate SHA-256 checksums against Cisco’s ​IP Communicator Security Advisory Hub​ before deployment.


This technical overview synthesizes specifications from Cisco’s Unified Communications documentation and security advisories. Compatibility data reflects CUCM 12.5(1) integration guidelines published in Q2 2025.

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