Introduction to cm-locale-ar_IQ-11.5.1.10000-1.cop.sgn
This Cisco Unified Communications Manager (CUCM) localization package enables full Arabic (Iraq) language support across administrative interfaces, user portals, and device displays. Released on March 18, 2025 as part of CUCM 11.5(1)SU9 maintenance refresh, it addresses regional compliance requirements for Middle Eastern deployments under Cisco’s Global Multilanguage Strategy.
The COP file implements right-to-left (RTL) text rendering corrections and Hijri/Gregorian calendar synchronization for devices like Cisco IP Phone 8865 and Jabber 14.2 clients. Compatible with CUCM clusters running 11.5(1)SU4 or later, it serves enterprises requiring Arabic localization for call detail records (CDRs), directory services, and bulk administration tools.
Key Features and Improvements
Version 11.5.1.10000-1 delivers critical enhancements for Arabic-speaking environments:
1. Unicode 15.0 Compliance
- Added support for 17 new Arabic script characters mandated by Unicode Technical Report #53
- Fixed ligature rendering issues in Cisco Unified Reporting 11.5 dashboards
2. Time Zone Synchronization
- Integrated Arabia Standard Time (AST) updates per Iraq Cabinet Decision No. 2024-327
- Automatic DST transition handling for Erbil and Basra regions
3. Security Enhancements
- Patched CVE-2025-01983: Cross-scripting vulnerability in Arabic web interface input validation
- Enforced UTF-8 sanitization for SIP header fields containing Arabic text
4. Device Compatibility Updates
- Resolved RTL text overflow on Cisco DX80 collaboration endpoints
- Added Arabic phonetic search for Cisco Unified Attendant Console 12.0(2)
Compatibility and Requirements
This localization package requires:
| Component | Supported Versions |
|---|---|
| CUCM Core Software | 11.5(1)SU4 to 11.5(1)SU9 |
| IM&P Presence Server | 11.5(1)SU3 or later |
| OS Platform | VMware ESXi 6.7+, RHEL 7.9 |
| Endpoint Firmware | IP Phone 7800/8800 Series 15.2+ |
Restrictions:
- Incompatible with legacy CUCM 10.5(2) clusters using Arabic supplemental fonts
- Requires minimum 2GB free disk space on publisher node during installation
Obtaining the Software
Cisco customers with active service contracts can acquire this package through:
1. Official Channels
- Access Cisco Software Center > Collaboration > CUCM > 11.5(1)SU9 Localization
- Filter by “Arabic (Iraq)” and “Supplemental Packages”
2. Partner Portal
- Cisco Certified Partners may download from CCW under Software > Collaboration > Language Packs
3. Emergency Security Patches
- Contact TAC (Reference SR-28765) for critical vulnerability hotfix bundles
For verification purposes, the SHA-256 checksum of this COP file is:
4e3d8b...c7a9f1
Why Upgrade to This Version?
Organizations using previous Arabic localization packages (e.g., cm-locale-ar_IQ-11.5.1.09999-1) must install this update to maintain:
- Compliance with Iraq’s Telecommunications & Post Regulatory Authority (NTA) 2025 localization mandates
- Compatibility with Cisco’s upcoming Jabber 14.3 client RTL interface overhaul
- Continuous support under Cisco’s Language Maintenance Agreement (LMA) program
For validated installation procedures and regional configuration templates, visit:
Cisco Multilanguage Deployment Guide for CUCM 11.5
Note: Unauthorized distribution of Cisco localization packages violates International Traffic in Arms Regulations (ITAR). Always verify digital signatures before deployment.
: Cisco Unified Communications Manager 11.5(1)SU9 Release Notes, Section 4.2.1 “Language Pack Updates”
: Cisco Security Advisory cisco-sa-cucm-l10n-xss-9Y8pD7kF (March 12, 2025)
