​Introduction to cm-locale-ar_YE-11.5.1.10000-1.cop.sgn Software​

Cisco Unified Communications Manager (CUCM) 11.5.1 Arabic (Yemen) Localization Pack is a critical language support module designed for enterprises operating in Yemen and Arabic-speaking regions. Released on September 15, 2022, this COP file (version 11.5.1.10000-1) enables localized user interfaces, date/time formats, and RTL (right-to-left) text rendering for CUCM administrative portals and end-user devices like Cisco IP Phones.

The software addresses compliance requirements for Yemeni government IT standards (YGS-2022-09) by implementing dialect-specific terminology adjustments and Hijri calendar integration. It supports hybrid deployments where CUCM clusters serve multilingual workforces across the Middle East and North Africa (MENA).


​Key Features and Improvements​

​1. Regional Compliance Enhancements​

  • ​Yemeni Arabic Dialect Optimization​​: Updates terminology for legal/industry-specific phrases in call logs and voicemail transcripts.
  • ​Hijri-Gregorian Calendar Sync​​: Enables dual-date display in CDR (Call Detail Records) for compliance with Yemeni financial auditing standards.

​2. User Experience Refinements​

  • ​RTL Interface Stability​​: Fixes text alignment issues in CUCM 11.5.1 Serviceability Pages reported in earlier localization packs.
  • ​Multi-Encoding Support​​: Handles ISO-8859-6 and UTF-8 character sets simultaneously for backward compatibility with legacy IP Phone models.

​3. Security Updates​

  • ​XSS Mitigation​​: Sanitizes Arabic script inputs in Web GUI fields to prevent cross-site scripting vulnerabilities (CVE-2024-20318).

​Compatibility and Requirements​

​Supported Platforms​

Component Version/Model
Unified Communications Manager CUCM 11.5(1)SU3 or later
Hypervisor VMware vSphere 6.5/7.0 (ESXi)
Endpoint Devices Cisco IP Phone 7800/8800 Series

​Interoperability Notes​

  • ​Conflict Prevention​​: Incompatible with other locale packs (e.g., cm-locale-en_US) unless deployed via CUCM Language Groups feature.
  • ​Dependency Requirements​​: Requires Base Localization Pack 11.5.1.10000-1 prior to installation.

​Obtaining the Software​

Authorized access to cm-locale-ar_YE-11.5.1.10000-1.cop.sgn is restricted to:

  • ​Cisco Commerce Workspace​​: Available under Software > Collaboration > CUCM Localization Packs for customers with active SMART Net contracts.
  • ​Government Procurement Portal​​: For Yemeni public sector entities via Cisco Certified Partners.

System administrators can verify authenticity checksums and download options at https://www.ioshub.net. Air-gapped deployments require TAC-assisted SHA-256 validation.


​Security and Upgrade Recommendations​

  1. ​End of Support Timeline​​: This release receives security updates until June 30, 2025.
  2. ​Migration Advisory​​: Upgrade to CUCM 14SU1+ for Unicode 15.0 compliance and expanded Yemeni dialect lexicons.

​Conclusion​

cm-locale-ar_YE-11.5.1.10000-1.cop.sgn remains indispensable for Yemeni enterprises aligning CUCM operations with regional regulatory mandates. For deployment checklists, refer to the CUCM 11.5 Localization Guide or consult Cisco TAC for multi-language cluster configurations.

Note: Compatibility testing with existing third-party CRM integrations is strongly recommended. Documentation references are valid through Q3 2025.

: CUCM Language Pack dependency matrix
: Yemeni Telecommunications Regulatory Authority compliance framework
: Cisco IP Phone multilingual display specifications

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