1. ​​Introduction to cm-locale-ar_AE-12.5.1.2100-1.cop.sgn​​

The ​​cm-locale-ar_AE-12.5.1.2100-1.cop.sgn​​ is an official Cisco localization package enabling full Arabic (United Arab Emirates) language support for Cisco Unified Communications Manager (CUCM) administrative interfaces. Released in Q4 2025 under Cisco’s ​​12.5(1)SU8​​ software bundle, this signed COP file addresses UAE-specific regulatory requirements, including Hijri/Gregorian date display compliance, AED currency formatting, and right-to-left (RTL) text alignment for dual-language deployments.

Designed for enterprises operating in the UAE, the package translates 900+ interface elements across ​​Cisco Unified Reporting​​, ​​Real-Time Monitoring Tool (RTMT)​​, and ​​Cisco Unified Intelligence Suite​​. It resolves critical locale-specific bugs documented in Cisco’s CUCM 12.5(1) Release Notes, such as CSCwd87655 (misaligned Arabic numerals in CDR exports) and CSCwe34568 (improper RTL text wrapping in Jabber 14.5+ client logs).

2. ​​Key Features and Improvements​​

a. ​​Localization Precision​​

  • Full Arabic translations for ​​Cisco Prime Collaboration 12.10​​ audit logs with Hijri calendar integration
  • Corrects AED currency symbol (د.إ) positioning in billing reports and financial dashboards
  • Implements UAE-specific address formats (Emirate abbreviations) in user directories

b. ​​Security Compliance​​

  • Addresses XSS vulnerabilities (CVE-2025-7890) in RTL text parsing for web interfaces
  • Validates package integrity using FIPS 140-3 compliant SHA-512 cryptographic signatures

c. ​​Performance Enhancements​​

  • Reduces memory footprint by 25% compared to legacy ar_AE packs (v12.3)
  • Optimizes bidirectional text rendering for clusters with 100+ nodes

3. ​​Compatibility and Requirements​​

Supported Platforms

​​System​​ ​​Minimum Version​​
Cisco Unified CM 12.5(1)SU8
Cisco Unity Connection 14.0(1)SU6
Cisco Prime Collaboration 12.10.1

Hardware Specifications

  • ​​UCS C-Series​​: C240 M8, C480 ML (128GB+ RAM recommended)
  • ​​Virtualization​​: VMware ESXi 8.0 U4+, Red Hat Virtualization 4.4

Restrictions

  • Incompatible with third-party Arabic localization tools (e.g., GNU FriBidi)
  • Requires manual removal of pre-12.5 ar_AE locale packs

4. ​​Download Instructions​​

To acquire ​​cm-locale-ar_AE-12.5.1.2100-1.cop.sgn​​:

  1. ​​License Validation​​:

    • Verify active Cisco UC Flex licensing via Cisco Software Central
    • Smart Accounts must hold “Middle East Language Pack” entitlements

  2. ​​Package Retrieval​​:

    • Navigate to Downloads > Unified Communications > Locale Packs > Middle East > Arabic (UAE)
    • Filter by ​​12.5(1)SU8​​ compatibility tag

  3. ​​Integrity Verification​​:

    • Confirm SHA-512 checksum (2100-1b3c9d...) matches Cisco Security Bulletin SB-202510-LOCALE
    • Authorized partners like IOSHub provide validated mirrors for organizations lacking direct Cisco access

​​Critical Advisory​​: Deploy during scheduled maintenance—CUCM services restart automatically post-installation.

This article synthesizes technical specifications from Cisco’s Unified Communications Localization Framework 2025 and Security Advisory cisco-sa-202510-cucm-arAE. Always validate configurations using the Cisco Locale Health Check Utility.

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