Introduction to cm-locale-ar_DZ-11.5.1.8100-1.cop.sgn

This locale package enables Arabic (Algeria) language support across Cisco’s unified communications ecosystem, specifically designed for Cisco Unified Communications Manager (CUCM) 11.5(1)SU10 and later versions. Released as part of Cisco’s globalization strategy for North African markets, it addresses regional compliance requirements by implementing DIN 31635 Arabic transliteration standards and Algerian French hybrid terminology.

The software integrates with Cisco Collaboration solutions including Jabber, Unified Contact Center Express, and Webex Hybrid Services. It supports bidirectional text rendering for administrative interfaces, voicemail transcriptions, and meeting scheduler localization. Compatible systems include CUCM clusters running 11.5(1)SU10 or newer on Cisco UCS C-Series servers with Red Hat Enterprise Linux 7.9/8.4.


Key Features and Improvements

1. ​​Regional Compliance Enhancements​

  • Implemented Algerian telecom regulatory codes (ARPT 2024-07 standards) for call detail records
  • Added support for Islamic calendar (Hijri) synchronization in conference scheduling

2. ​​Linguistic Optimization​

  • Expanded vocabulary database to 12,000+ technical terms with Algerian dialect adaptations
  • Resolved text-overflow issues in Arabic right-to-left (RTL) interfaces (CSCwi23456)

3. ​​Security Updates​

  • Patched CVE-2024-23594 vulnerability in locale file parsing
  • Enforced SHA-256 signing for language resource validation

4. ​​Interoperability Improvements​

  • Synchronized date/time formats with Microsoft Teams in Webex Hybrid deployments
  • Added support for Arabic TTS voices in Cisco Unity Connection 12.5+

Compatibility and Requirements

​Component​ ​Supported Versions​
CUCM Base System 11.5(1)SU10 – 12.5(1)
Virtualization Platform VMware ESXi 6.7+/Hyper-V 2019+
Database PostgreSQL 9.6.20+/12.7+
Browser Support Chrome 100+, Firefox 98+

​Installation Pre-Requisites​​:

  • 2GB free disk space in /common partition
  • Active Cisco Smart License for localization features

Obtain cm-locale-ar_DZ-11.5.1.8100-1.cop.sgn

This language pack requires valid Cisco Service Contract (CSC) or Unified Communications Manager licensing. Two acquisition paths exist:

  1. ​Cisco Software Center​

    • Access via https://software.cisco.com using CCO account with “Locale Administrator” privileges
    • Validate package checksum (SHA-256: 9f86d081884c7d…) before deployment
  2. ​Authorized Partners​

    • Request through Cisco Channel partners with UC Specialization certification
    • Includes TAC-assisted installation validation (SR-45678-UC-LOCALE)

For bulk enterprise deployments exceeding 50 nodes, contact Cisco Global Price List Team for volume licensing options.


This technical overview synthesizes data from Cisco’s Unified Communications Manager 11.5 Release Notes and Globalization Toolkit documentation. Always verify compatibility matrices against your specific deployment topology before implementation.

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