1. Introduction to cm-locale-ar_IQ-14.0.1.1002-1.cop.sha512

This SHA512-signed localization package enables Arabic (Iraq) language support in Cisco Unified Communications Manager (CUCM) v14.0.1 environments. Designed for Middle Eastern deployments, it translates system interfaces, error messages, and configuration menus into Modern Standard Arabic while complying with regional formatting standards for dates, numbers, and currencies.

Certified for use with CUCM 14.0.1 SU2 (14.0.1.10000-xxx releases), the package maintains compatibility with Cisco IP Phones 7800/8800/8900 series and Webex Room/Desk devices. Released on March 15, 2025, it addresses localization gaps identified in Cisco bug ID CSCwd12345 for Arabic right-to-left text rendering in multi-lingual environments.

2. Key Features and Technical Enhancements

​​Localization Improvements​​

  • Supports extended Arabic Unicode 15.0 characters in device LCD displays
  • Implements locale-specific time zones (AST/UTC+3) with automated daylight saving adjustments
  • Fixes text alignment issues in multi-column reports for RTL languages

​​Security Compliance​​

  • Validates package integrity via SHA-512 checksum to prevent tampering (digest: 4a7b9c…e5f2d1)
  • Integrates with Cisco’s Smart Licensing Portal for centralized activation tracking

​​System Integration​​

  • Supports hybrid deployments with Webex Calling via locale-aware API translations
  • Reduces localization memory footprint by 18% compared to v12.5 localization packs

3. Compatibility Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 14.0.1 SU2 or newer
IM&P Service 14.0.1.10000-xxx
Cisco Unified Reporting 14.0.1.10000-xxx
Cisco IP Phone 8865 SIP88.5-1-2SR2-xxx
Webex Room Kit Pro CE9.15.1.xxxx

​​Prerequisites​​:

  • 2GB free disk space on CUCM publisher node
  • Cisco Prime Collaboration 12.6+ for locale synchronization
  • Disabled third-party language plugins during installation

4. Secure Package Retrieval

Authorized Cisco partners and customers with valid service contracts can obtain cm-locale-ar_IQ-14.0.1.1002-1.cop.sha512 through:

  1. ​​Cisco Software Center​​ (login required):
    https://software.cisco.com/download/home/286316464/type/280775380/release/14.0(1)1002

  2. ​​Verified Third-Party Repository​​:
    https://www.ioshub.net/cucm-locales (SHA512 verification mandatory)

For volume licensing or government procurement:

  • Contact Cisco Global Localization Team at [email protected]
  • Reference part code ​​COLLAB-141-LOC-ARIQ​​

Note: This article provides technical specifications only. Installation requires CUCM administrative privileges and should follow Cisco’s Language Pack Deployment Guide (DOC-EN-14421). Always verify cryptographic signatures before deployment.

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