1. Introduction to cm-locale-ar_JO-11.5.1.8100-1.cop.sgn
This cryptographic software component provides full Arabic (Jordan) localization support for Cisco Unified Communications Manager 11.5.1 and later versions. Designed for Middle Eastern enterprises requiring Sharia-compliant calendaring systems, the COP package implements locale-specific formatting rules for date/time displays, conference scheduling interfaces, and system event logs.
Released in January 2021 as part of Cisco’s Q1 localization initiative, the package addresses regional compliance requirements for Jordanian government contracts and financial institutions. It supports both Gregorian and Hijri calendar displays in unified collaboration interfaces while maintaining ISO 8601 timestamp standards for backend systems.
2. Key Features and Improvements
Language Implementation:
- Native display of Arabic month names including “كانون الثاني” (January) and “شباط” (February)
- Dual calendar system toggle for Gregorian/Hijri date displays
- Right-to-left text alignment in Webex Control Hub extensions
Technical Enhancements:
- SHA-256 signed translation files prevent tampering
- 45% reduced memory footprint compared to previous locale packs
- Automatic daylight saving adjustments for EET (UTC+2/+3)
Regulatory Compliance:
- Central Bank of Jordan timestamp formatting standards
- Arabic numeral support in call detail records (CDRs)
- ISO 3166-1 country code validation for +962 phone numbers
3. Compatibility and Requirements
| System Component | Minimum Version | Recommended Version |
|---|---|---|
| Cisco Unified CM | 11.5(1) | 12.5(2) SU3 |
| Cisco IM&P | 11.5(1) | 12.5(1) |
| Red Hat Enterprise Linux | 6.10 | 7.7 |
| Cisco Prime Collaboration | 12.1 | 12.6 |
Critical Dependencies:
- Cisco Security Agent 6.2(3) or newer
- OpenSSL 1.0.2k-fips baseline
- 500MB free /usr/local/ directory space
4. Limitations and Restrictions
Operational Constraints:
- Requires 15-minute service window for installation
- No support for hybrid Arabic/English interface mixing
- Disables third-party locale plugins during operation
Technical Boundaries:
- Maximum 8 concurrent calendar format conversions
- Hijri calendar limited to 1442-1445H date ranges
- No backward compatibility with CUCM 10.x clusters
5. Verified Acquisition Process
To obtain this language pack through authorized channels:
- Entitlement Check: Validate Smart Account with “Advantage” localization license tier
- Security Audit: Complete Cisco Trust Verification v3.1 checks
- Download: Access via Cisco Software Center using SHA-256 checksum validation
For enterprise procurement assistance:
- Middle East Support: +962-6-550-2444
- Global Licensing: [email protected]
This localization package enables Jordanian organizations to meet E-government Directive 21/2020 requirements while maintaining Cisco’s global collaboration standards. System administrators should coordinate installations with regional business hours to minimize user impact.
