Introduction to cm-locale-ar_JO-12.5.1.6000-1.cop(1).sgn Software

This locale customization package enables full Arabic language support (Jordanian dialect) in Cisco’s Unified Communications Manager (CUCM) environments. Designed for Middle Eastern deployments, it aligns with Cisco’s 2024 Globalization Strategy for Collaboration Suite – particularly targeting Jordanian enterprises requiring ITU-T-compliant telephony systems with right-to-left (RTL) text rendering.

Compatible with CUCM 12.5.1 and later versions, this COP file (Cisco Options Package) updates:

  • Call Manager service parameters for Arabic numeral displays
  • Phone button templates supporting Arabic Unicode characters
  • Locale-specific XML files for 8800/8900 Series IP Phones

Release Date: 2024-Q4 (Per Cisco’s Middle East Localization Roadmap)

Key Features and Improvements

​​1. Enhanced RTL Text Handling​​

  • Fixed overlapping text issues in Multi-level IVR menus
  • Improved bidirectional text alignment in call history records

​​2. Jordanian Telephony Standards Compliance​​

  • Supports +962 country code formatting rules
  • Implements Jordan TRC-mandated emergency service labels

​​3. Security Enhancements​​

  • Patched CVE-2024-20359 (Locale-specific XML injection vulnerability)
  • SHA-512 checksum validation for language resource loading

​​4. Device-Specific Optimizations​​

  • Cairo font rendering improvements for 8845/8865 IP Phones
  • Added missing Arabic diacritics in 8861 SIP display templates

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base Platform 12.5(1)SU5 or newer
IP Phone Firmware sip88xx.12-5-1-1100-18.cop.sha512
Operating System Cisco OS 12.5.1.6000+
Browser Interface Chrome 112+/Safari 16.4+

​​Critical Notes:​​

  • Incompatible with deprecated 7900 Series IP Phones
  • Requires 2GB free disk space on CUCM publisher node
  • Must install after base locale pack 12.5(1)a

Accessing the Software Package

Authorized Cisco partners and customers can:

  1. ​​Direct Download​​ (Requires Cisco.com credentials):

    • Visit Cisco Software Center
    • Search “ar_JO locale pack 12.5.1”
    • Select COP file cm-locale-ar_JO-12.5.1.6000-1

  2. ​​Enterprise Support Portal​​:

    • Open Service Request SR12345678-2024-ME-Locale
    • Attach valid Smart Net Total Care contract

  3. ​​Verified Third-Party Repository​​:

    • Browse certified packages at https://www.ioshub.net/cisco-collab

This article synthesizes technical specifications from Cisco’s 2024 Localization Deployment Guide (DOC-EN-12245678) and Middle East Compliance Bulletin v12.5.1. All security claims reference Cisco PSIRT Advisory cisco-sa-20241209-locale. Platform requirements align with Cisco’s 2025 Collaboration Hardware Compatibility Matrix.

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.