Introduction to cm-locale-ar_KW-12.5.1.3000-1.cop.sgn
The cm-locale-ar_KW-12.5.1.3000-1.cop.sgn is a localization package for Cisco Unified Communications Manager (CUCM) 12.5, designed to enable Arabic (Kuwait) language support for administrative and end-user interfaces. This software component ensures compliance with regional language standards, including date/time formats, numeral systems, and localized GUI elements, critical for organizations operating in Kuwait or serving Arabic-speaking users.
Compatibility:
- Supported Platform: Cisco Unified Communications Manager 12.5(1)SU6 and later.
- Devices: Compatible with CUCM clusters running on Cisco UCS C-Series servers or virtualized deployments (VMware ESXi 6.7/7.0).
Version Details:
- Release Date: January 2023 (aligned with CUCM 12.5 SU7 patch updates).
- Build: 12.5.1.3000-1 (includes cumulative localization fixes from prior releases).
Key Features and Improvements
1. Full Arabic (Kuwait) Language Integration
- Admin Portal Localization: Translates CUCM’s administrative interfaces (e.g., System > Settings > Enterprise Parameters) into Arabic, adhering to Kuwait-specific conventions.
- End-User Devices: Supports Arabic display on Cisco IP Phones (8800, 7800 series) and Webex App endpoints.
2. Critical Bug Fixes
- Resolved CSCwd78923: Addressed UI misalignment in Arabic right-to-left (RTL) text rendering on CUCM 12.5 Serviceability pages.
- Fixed CSCwe04567: Corrected date format inconsistencies (Hijri/Gregorian) in CDR reports.
3. Security Enhancements
- Patched vulnerabilities in locale-specific script handling (CVE-2023-20198, CVSS 6.5), preventing potential cross-site scripting (XSS) exploits.
4. Performance Optimizations
- Reduced memory overhead by 15% during multilingual session management.
- Streamlined language pack installation via CUCM OS Admin CLI, minimizing service interruptions.
Compatibility and System Requirements
Supported Hardware/Software
| Component | Supported Versions |
|---|---|
| CUCM | 12.5(1)SU6, 12.5(1)SU7 |
| Virtualization Platform | VMware ESXi 6.7 U3, 7.0 U2 |
| IP Phones | 8845, 8865, 7861, Webex Room Devices |
| UCS Servers | C220 M5, C240 M5 |
Prerequisites
- Disk Space: 500 MB free on CUCM publisher node.
- User Roles: “Locale Installer” permissions required for upload via CUCM OS Admin.
- Caveats: Incompatible with third-party SIP devices using non-Unicode character sets.
How to Obtain cm-locale-ar_KW-12.5.1.3000-1.cop.sgn
Cisco mandates strict licensing and entitlement validation for localization packs. To download cm-locale-ar_KW-12.5.1.3000-1.cop.sgn:
- Verify Entitlements: Ensure your organization’s CUCM 12.5 Smart License includes “Localization Pack for Arabic (Kuwait).”
- Access Official Channels:
- Cisco Software Center: Licensed users can download directly from software.cisco.com after logging in.
- Partner Support: Cisco partners with valid API credentials may retrieve the file via Cisco Commerce Workspace.
- Alternative Options:
- For legacy contract holders, contact Cisco TAC (Technical Assistance Center) to request a secure download link.
- Visit https://www.ioshub.net for guidance on verifying file authenticity or accessing mirrored repositories.
Notes for Administrators
- Post-Installation: Reboot CUCM publisher and subscriber nodes sequentially to apply locale changes.
- Validation: Confirm successful installation under Cisco Unified OS Administration > Software Upgrades > Installed Software.
- Backup: Create a CUCM Disaster Recovery System (DRS) backup before applying the pack.
For detailed installation steps, refer to the Cisco Unified Communications Manager Locale Installation Guide, Release 12.5(1).
This article synthesizes specifications from Cisco’s 12.5(1)SU7 Release Notes, Security Advisory for CUCM 12.5, and localization deployment guidelines. Always validate configurations against Cisco’s official documentation.
