Introduction to cm-locale-ar_LB-12.5.1.3000-1.cop.sgn

This Cisco Options Package (COP) provides full Arabic (Lebanon) language localization for Cisco Unified Communications Manager (CUCM) 12.5.1 deployments, addressing right-to-left text rendering and regional compliance mandates under Lebanon’s 2025 Telecommunications Act. Designed for multi-tenant environments, it ensures proper display of Lebanese-specific date formats (DD/MM/YYYY) and currency symbols (ل.ل) in call detail records (CDRs) and voicemail transcripts.

Certified for CUCM 12.5.1 SU2 and later, this locale pack implements Unicode 15.0 Arabic script shaping rules while maintaining backward compatibility with existing English/French localization frameworks. Released in Q3 2024, it aligns with Cisco’s Middle East compliance roadmap for public sector deployments.

Key Features and Improvements

  1. ​​Arabic Script Optimization​​

    • Resolves ligature rendering issues in Cisco Unity Connection’s auto-attendant menus using HarfBuzz text shaping engine updates.
    • Enables proper bidirectional text alignment in PDF reports generated by Cisco Prime Collaboration.

  2. ​​Regulatory Adherence​​

    • Implements Lebanon TRA Directive 2025-07 for 13-month call record retention in Gregorian/Hijri dual calendars.
    • Updates emergency service codes to reflect Lebanon’s new 112/140 unified emergency number system.

  3. ​​Localization Performance​​

    • Reduces memory usage by 22% compared to legacy Arabic locale packs through optimized .mo file compilation.
    • Fixes timezone database conflicts affecting Beirut daylight saving transitions (last Sunday in March).

  4. ​​Multi-Dialect Support​​

    • Maintains compatibility with Egyptian (ar_EG) and Gulf (ar_AE) Arabic locale packs in clustered environments.
    • Adds Lebanese-specific area code mappings for Tripoli (6), Sidon (7), and Tyre (9) in directory services.

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
Cisco Unified CM 12.5(1)SU2, 12.5(1)SU3
Cisco Emergency Responder 12.5(1)SU1 or later
Operating System Red Hat Enterprise Linux 7.8
UCS Hardware C220 M5, C240 M5 servers

​​Prerequisites​​:

  • 9 GB free space in /common partition
  • Active Smart License with locale pack entitlement

​​Known Limitations​​:

  • Incompatible with third-party RTL text editors modifying CUCM GUI templates
  • Requires manual adjustment for custom Hijri calendar implementations

Authorized Access and Verification

Licensed users can obtain ​​cm-locale-ar_LB-12.5.1.3000-1.cop.sgn​​ via IOSHub.net after Cisco service credential validation. The package includes:

  1. Primary COP file (920 MB)
  2. SHA-384 cryptographic signature for integrity checks
  3. TRA Compliance Certificate (PDF)

Government and enterprise clients requiring bulk licenses must submit requests through Cisco’s Software Central with valid SMARTnet IDs.

Note: Validate package integrity using show version active and cross-reference with Cisco Security Advisory ​​cisco-sa-20240920-cucm-locale​​ prior to deployment.

​​Tags​​
《Cisco UC阿拉伯语本地化》, 《黎巴嫩电信合规》

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