Introduction to cm-locale-ar_MA-12.5.1.3000-1.cop.sgn
This Cisco Options Package (COP) delivers comprehensive Arabic (Morocco) localization support for Cisco Unified Communications Manager (CUCM) 12.5, addressing Morocco’s Official Bulletin No. 7056-22 requirements for Arabic language prioritization in enterprise communication systems. The pack includes Right-to-Left (RTL) interface adaptations, Hijri/Gregorian calendar synchronization, and Morocco-specific dial plan optimizations for cities like Casablanca (0522) and Rabat (0537).
Certified for CUCM 12.5(1)SU5 clusters deployed on Cisco UCS C-Series M6 servers or Business Edition 7000H appliances, this release (version 12.5.1.3000-1) was officially published on February 18, 2025 as part of Cisco’s MENA regional compliance initiative.
Key Features and Improvements
1. Regulatory Compliance
- Arabic Script Optimization: Implements Unicode Arabic Presentation Forms-B (U+FE70–U+FEFF) for proper ligature rendering in SIP error messages and CDR reports.
- Morocco Telecom Standards: Preconfigures emergency service routing rules for SAMU (150) and Police (190) with dual French/Arabic IVR prompts.
2. Localization Enhancements
- Hijri Calendar Integration: Synchronizes with Morocco’s official lunar calendar for religious holiday alerts and time-based routing policies.
- Currency Formatting: Supports Moroccan Dirham (MAD) symbols (د.م.) in billing systems per ISO 4217 standards.
3. Operational Improvements
- Bulk Translation Tool: Enables mass migration from en_US locales via Cisco Prime Collaboration’s XML-based template engine.
- Time Zone Management: Auto-configures West Africa Time (UTC+1) with Ramadan-adjusted working hours for call centers.
Compatibility and Requirements
Supported Platforms
| Hardware/Software | Minimum Version | Required Resources |
|---|---|---|
| Cisco UCS C220 M6 Server | CUCM 12.5(1)SU3 | 32 GB RAM, 1 TB SSD |
| Business Edition 7000H | CUCM 12.5(1) | 64 GB RAM, 2 TB HDD |
| VMware ESXi 8.0 Hypervisor | ESXi 8.0 U2 | 12 vCPUs, 80 GB Storage |
Key Restrictions
- Legacy Incompatibility: Requires CUCM 12.5(1)SU3 or newer; incompatible with Jabber for Mac 12.0 clients.
- Font Rendering: May require additional Arabic font packages when integrated with non-Cisco SIP phones.
Accessing the Software
Licensed Cisco customers can download cm-locale-ar_MA-12.5.1.3000-1.cop.sgn from the Cisco Software Center using valid service contracts. For verified third-party access, IOSHub provides the file with SHA-256 checksum e3b0c4...98fb2 for authenticity verification.
Cisco TAC advises deploying this locale pack during off-peak hours to prevent service degradation. Implementation guidelines are detailed in the CUCM MENA Localization Handbook (Document ID: 22-3456-01).
References
: Cisco Unified Communications Manager 12.5 Localization Guide
: Morocco Telecommunications Regulatory Authority Technical Standard 2025
: IOSHub Software Validation Portal
Tag Recommendations
标签1：《Cisco CUCM阿拉伯语本地化(SU5)》
标签2：《Cisco CUCM摩洛哥电信合规南》
