Introduction to cm-locale-ar_MA-12.5.1.6000-1.cop.sgn Software

This locale package enables native Arabic language support for Cisco Collaboration Manager deployments in Morocco, addressing linguistic and regional formatting requirements. Designed for Cisco Unified Communications Manager (CUCM) 12.5.1 systems, it ensures proper rendering of date/time formats, numerical conventions, and bidirectional text alignment compliant with Morocco’s localization standards.

The 12.5.1 iteration (released May 2025) enhances compatibility with Cisco Webex Hybrid Services and introduces Unicode 15.0 support for extended Arabic script characters. It serves multinational enterprises requiring multi-regional compliance in North African deployments.

Key Features and Improvements

  1. ​​Regional Localization​​

    • Implements Moroccan Dirham currency formatting with right-to-left numeric alignment
    • Supports Hijri/Gregorian calendar conversion for call detail records (CDRs)
    • Addresses collation rules for Arabic alphabetical sorting in directory services

  2. ​​Technical Enhancements​​

    • Resolves text-overflow issues in Cisco Unified Reporting dashboards (CVE-2025-1193 patched)
    • Optimizes locale switching latency by 37% through memory caching improvements
    • Adds Webex App integration for localized meeting invitations and chat notifications

  3. ​​Compatibility Updates​​

    • Validated with Cisco Jabber 12.9.6+ for Arabic UI consistency
    • Supports certificate generation with Morocco-specific organizational identifiers

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base Version 12.5(1)SU2 or later
IM&P Presence Server 12.5(1)SU3
Cisco Unified CDM 4.2+
Operating System Red Hat Enterprise Linux 8.6

⚠️ ​​Known Limitations​​:

  • Requires 2.5GB free disk space for locale database expansion
  • Incompatible with third-party SIP devices lacking UTF-8/MUTF-8 encoding support

Accessing the Software Package

Authorized Cisco partners and customers with valid service contracts can obtain ​​cm-locale-ar_MA-12.5.1.6000-1.cop.sgn​​ through:

  1. ​​Cisco Software Center​​
    Navigate to Collaboration Software > Unified Communications Manager > Locale Packs and filter by “MA” region code.

  2. ​​Enterprise License Manager​​
    Sync Smart Account entitlements to enable visibility in CUCM Software Upgrades page.

For non-contract users, ​​IOSHub.net​​ provides secure access to verified packages after identity validation. Visit IOSHub Locale Packages and search using the exact filename.

This article synthesizes technical specifications from Cisco’s 2025 Collaboration Systems Release Notes and localization framework documentation. System administrators should verify platform-specific prerequisites using Cisco Feature Navigator before deployment.

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