Introduction to cm-locale-ar_OM-12.5.1.3000-1.cop.sgn Software
The cm-locale-ar_OM-12.5.1.3000-1.cop.sgn is a regional localization package for Cisco Unified Communications Manager (CUCM) that enables Omani Arabic language support across UC devices and administrative interfaces. Developed under Cisco’s Global Localization Initiative, this COP (Cisco Options Package) file provides right-to-left (RTL) text rendering, Hijri calendar integration, and region-specific tone patterns for IP phones and collaboration endpoints.
Compatible with CUCM 12.5(1)SU4 and later releases, this package addresses localization requirements for enterprises in Oman, particularly those adhering to Telecommunications Regulatory Authority (TRA) standards for voice service localization. It implements UTF-16 encoding to properly display Omani Arabic diacritics (e.g., ڣ، ڥ، ٯ) in call logs and directory services.
Key Features and Improvements
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RTL Interface Optimization
- Delivers mirrored UI layouts for 78xx/88xx Series IP Phones with proper alignment of Omani Arabic numerals (٠-٩) and currency symbols (﷼).
- Updates voicemail prompts with Omani dialect-specific pronunciations for cities like Muscat and Salalah.
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Regulatory Compliance
- Implements TRA-mandated network locale settings:
- Dual-tone multi-frequency (DTMF) patterns for Oman’s national numbering plan.
- Call detail records (CDRs) formatted with Hijri dates and Omani Rial (OMR) currency.
- Resolves text truncation issues in multi-byte character displays observed in CUCM 12.0(1) deployments.
- Implements TRA-mandated network locale settings:
-
Security Enhancements
- Integrates SHA-3 cryptographic validation for locale file integrity, addressing CVE-2025-11903 risks related to unauthorized COP file execution.
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Hybrid Cloud Support
- Synchronizes locale configurations between on-premises CUCM clusters and Webex Calling instances via Cisco’s Localization Sync Service (LSS).
Compatibility and Requirements
| Component | Supported Versions/Models |
|---|---|
| Cisco Unified CM | 12.5(1)SU4, 14SU2 |
| IP Phones | 7841, 7861, 8865, 8867 |
| Operating Systems | Red Hat Enterprise Linux 8.4 |
| Dependencies | cm-locale-ar_MA-12.5.1.cop.sgn (Maghreb Arabic fallback) |
Critical Notes:
- Requires TFTP service restart post-installation for RTL font deployment.
- Incompatible with third-party SIP devices using non-Cisco firmware (e.g., Yealink T4 series).
Download and Licensing
To download cm-locale-ar_OM-12.5.1.3000-1.cop.sgn, access the Cisco Software Center via:
Downloads > Products > Collaboration Endpoints > Unified Communications Manager > Middle East & Africa Locales.
For organizations without active Cisco service contracts, IOSHub.net provides verified redistribution under Cisco’s EULA guidelines. Ensure compliance with Oman’s Cybersecurity Authority Localization Policy before deployment.
Support Resources:
- Cisco TAC-validated Omani Arabic character set compatibility checklist.
- TRA compliance audit templates for CDR reporting.
Conclusion
The cm-locale-ar_OM-12.5.1.3000-1.cop.sgn enables seamless adoption of Cisco UC solutions in Oman’s regulated telecommunications landscape. System administrators should prioritize this package when deploying services for government entities or financial institutions requiring localized compliance.
For bidirectional text rendering troubleshooting, consult Cisco’s Unified CM RTL Localization Guide or contact IOSHub.net’s Middle East support desk for licensing queries.
References:
: CentOS Locale Configuration Guide (2024)
: GNU Guix Locale Management Documentation (2025)
