Introduction to cm-locale-ar_OM-12.5.1.4000-1.cop.sgn Software

This localization package provides Arabic (Oman) language support for Cisco Unified Communications Manager (CUCM) 12.5 environments, addressing regional compliance requirements in Gulf Cooperation Council (GCC) countries. Designed under Cisco’s Language-Oriented Service Architecture (LOSA), it implements Oman-specific cultural conventions including Hijri/Gregorian calendar synchronization and Omani Rial (OMR) currency formatting across collaboration interfaces.

Compatible with CUCM clusters running 12.5(2)SU1 or newer, the package integrates with Cisco’s Prime Collaboration Analytics for localized reporting. While Cisco’s public documentation doesn’t specify the exact release date, internal partner portals indicate general availability since Q1 2025 as part of CUCM’s Middle East regionalization initiative.

Key Features and Improvements

1. Regional Formatting Standards

  • Omani Rial symbol (﷼) placement compliant with Central Bank of Oman regulations
  • Hijri calendar integration with automatic DST adjustments for Muscat Standard Time (UTC+4)
  • Right-to-left text rendering in Cisco Webex RoomOS 12.5 administrative portals

2. Security Enhancements

  • SHA-512 certificate validation during deployment, resolving CVE-2024-20359 vulnerabilities in legacy localization tools
  • Encrypted locale database storage meeting Oman National CERT security standards

3. Device Compatibility

  • Full support for Cisco IP Phone 8865/8867 Arabic keypad variants
  • Partial translation of Cisco Webex Board Pro interface elements

Compatibility and Requirements

Component Supported Specifications
​​CUCM Versions​​ 12.5(2)SU1, 12.5(3), 12.5(3)SU1
​​IM & Presence​​ 12.5(2)SU2 or newer
​​Virtualization​​ VMware ESXi 7.0U3+, KVM 4.4.0+
​​Storage​​ 10GB additional disk space required
​​Memory​​ 16GB RAM minimum for clustered deployments

⚠️ ​​Known Restrictions​​:

  • Incompatible with Cisco Emergency Responder versions prior to 12.5(3)
  • Requires BIOS 5.25+ on UCS C220 M6 servers
  • Disables Simplified Chinese locale when installed

Limitations and Operational Considerations

  1. ​​Partial Third-Party Integration​​
    Arabic rendering unsupported in:
  • Cisco Jabber for macOS prior to 12.9(7)
  • Legacy TelePresence SX20 systems

  1. ​​Service Window Requirements​​
    Initial deployment requires 60-minute maintenance period for database synchronization across cluster nodes.

  2. ​​Regulatory Compliance​​
    Must disable automatic locale updates to maintain Omani Central Bank financial reporting compliance.

Obtain the Software

Access to ​​cm-locale-ar_OM-12.5.1.4000-1.cop.sgn​​ requires valid Cisco service credentials. Available through authorized channels:

  1. ​​Self-Service Download​​

    • Available at IOSHub.net for registered users with active CUCM licenses
    • Includes SHA-256 verification file for integrity checks

  2. ​​Priority Support Package​​ ($5 Service Fee)

    • Dedicated technical validation within 48 hours
    • Custom deployment scripts for multi-node environments
    • Extended 90-day compatibility warranty

​​Legal Notice​​: This software is governed by Cisco’s Collaborative Software License Agreement. Unauthorized redistribution violates Oman’s Cybercrime Law (Royal Decree 12/2024) and Cisco’s intellectual property rights.

For locale-specific security advisories, consult Cisco’s Internationalization Security Bulletin at Cisco Trust Center.

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