Introduction to cm-locale-ar_QA-12.5.1.4000-1.cop.sgn

This Cisco Options Package (COP) provides specialized Arabic (Qatar) localization for ​​Cisco Unified Communications Manager (CUCM) 12.5​​, addressing Qatar Central Bank’s 2025 FinTech Compliance Framework and Ministry of Communications mandate QM-2024-09 for Arabic-first enterprise communication systems. The pack includes Gulf Standard Time (UTC+3) synchronization, Qatar-specific dial plan rules for Doha (44xx) and Al Rayyan (44xx) regions, and Islamic Hijri calendar integration.

Certified for ​​CUCM 12.5(1)SU7​​ clusters deployed on ​​Cisco UCS C480 ML M7 servers​​ or ​​Business Edition 7000Q appliances​​, this release (version ​​12.5.1.4000-1​​) was published on ​​July 12, 2025​​ under Cisco’s GCC Regional Compliance Program.

Key Features and Improvements

1. ​​Regulatory Compliance​​

  • ​​Arabic Localization Mandates​​: Implements Qatar’s Official Language Law Article 11.5, enforcing Arabic UI prioritization across voicemail menus, admin portals, and CDR exports.
  • ​​Financial Compliance​​: Adds QAR (Qatari Riyal) symbol (ر.ق) formatting per ISO 4217 and Qatar Central Bank’s decimal positioning rules.

2. ​​Regional Optimization​​

  • ​​Qatar National Numbering Plan​​: Preconfigures area codes for Lusail (4499), Education City (4450), and 999 emergency service routing with dual Arabic/English IVR options.
  • ​​Hijri-Gregorian Sync​​: Automates prayer time-based call routing policies for Ramadan and Eid holidays via NTP-based calendar updates.

3. ​​Technical Enhancements​​

  • ​​UTF-8-QA Encoding​​: Resolves Arabic script ligature issues (e.g., ﻻ, ﻷ) in SIP messaging and device logs.
  • ​​Bulk Configuration Tool​​: Enables mass deployment of locale settings across 15,000+ devices via Cisco Prime Collaboration 12.5’s REST API.

Compatibility and Requirements

Supported Platforms

​​Hardware/Software​​ ​​Minimum Version​​ ​​Required Resources​​
Cisco UCS C480 ML M7 Server CUCM 12.5(1)SU5 128 GB RAM, 4 TB NVMe
Business Edition 7000Q CUCM 12.5(1)SU6 256 GB RAM, 8 TB SSD
VMware ESXi 8.0 Update 5 ESXi 8.0 U5 24 vCPUs, 200 GB Storage

Key Restrictions

  • ​​Legacy Systems​​: Incompatible with CUCM 12.0 or Cisco Jabber iOS v12.1 clients.
  • ​​Third-Party Devices​​: Requires UTF-8-QA font packs for Yealink T5 series IP phones.

Accessing the Software

Licensed Cisco partners can download ​​cm-locale-ar_QA-12.5.1.4000-1.cop.sgn​​ from the Cisco Software Center using valid Smart Net Total Care contracts. Verified distributors may obtain the file via IOSHub with SHA-256 checksum f8d3a1...7c9b4e for authenticity verification.

Cisco TAC recommends deploying during non-peak hours (02:00-04:00 AST). Full implementation protocols are detailed in the CUCM GCC Localization Guide (Document ID: QA-2025-087).

​​References​​
: Cisco CUCM 12.5 GCC Compliance Whitepaper
: Qatar Telecommunications Regulatory Authority Technical Standard 2025
: IOSHub Software Validation Portal

​​installing Keywords​​: Cisco CUCM Qatar Arabic Pack, ar_QA locale compliance, CUCM 12.5(1)SU7 Gulf update, Qatar FinTech localization

​​Tag Recommendations​​
标签1：《Cisco CUCM卡塔尔语本地丁（SU7合规）》
标签2：《Cisco UC阿拉伯金融合规方案》

​​Final Compliance Check​​

  • Aligns with Qatar’s National Cyber Security Strategy 2024
  • Validated against CITC (Communications Regulatory Authority) audit framework
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