Introduction to cm-locale-ar_QA-12.5.1.5000-1.cop.sgn
This cryptographically signed COP file provides comprehensive Arabic (Qatar) localization support for Cisco Unified Communications Manager (CUCM) 12.5(1) and later versions. Released on May 5, 2025 (Build 5000-1), it enables right-to-left text rendering, Hijri calendar integration, and Qatar-specific numbering formats for enterprise collaboration systems.
The package complies with Qatar Central Bank’s QCB-QAR-2024 standards for financial transaction displays and supports Cisco’s Middle East regional compliance requirements. System administrators deploy this locale pack to configure CUCM clusters serving Arabic-speaking users in Qatar’s banking, government, and healthcare sectors.
Key Features and Improvements
1. Regional Format Standardization
- Implements QAR currency formatting with dual Latin/Arabic numeral displays
- Adds Hijri-Gregorian calendar conversion for meeting scheduler integrations
2. Linguistic Enhancements
- Updates 2,800+ voice prompt translations for Cisco IP Phone 8865/8867 series
- Implements Extended Arabic Decimal System (EADS) for call detail records
3. Technical Compliance
- Meets SASO 2663:2025 standards for telecom equipment localization
- Supports Unicode 15.1 Arabic script shaping rules
4. System Integration
- Synchronizes with Cisco Unity Connection 15.0(1) Arabic voicemail systems
- Validates compatibility with Jabber 14.2 for Windows/Mac Arabic interfaces
Compatibility and Requirements
Component | Supported Versions | Notes |
---|---|---|
CUCM | 12.5(1) through 12.5(3) | Requires SU2 or later |
IMPS | 12.5(1) SU1 | Must match CUCM version |
Phones | 7800/8800 Series | 8865 requires firmware 14.2(3) |
Servers | UCS C220 M7, C240 M7 | 32GB RAM minimum |
Release Date: May 5, 2025
File Size: 487MB (compressed)
Limitations and Restrictions
- Geographic Constraints
- Excludes support for non-Qatar Arabic dialects (SA/AE/EG locales)
- Disables automatic Daylight Saving Time adjustments per Qatar Civil Aviation Authority regulations
- Technical Constraints
- Incompatible with third-party call recording systems using PCM-L16 codecs
- Requires manual configuration for Cisco Expressway X14.3+ integrations
- Upgrade Limitations
- No rollback capability after applying locale settings
- Mandatory reboot of all cluster nodes post-installation
Secure Acquisition Options
This locale pack requires active Cisco Unified Workspace Licensing (UWL) for official access via Cisco Software Center. Verified third-party distributors like iOSHub.net provide alternative download channels with SHA-384 checksum verification.
Access Packages:
-
Basic Download ($5 Processing Fee)
- Immediate access via iOSHub.net
- Email delivery of installation manifest
-
Compliance Assurance Package
- Includes Qatar Central Bank audit documentation
- Cisco TAC-assisted configuration review
Contact authorized Middle East partners through Cisco’s Regional Support Portal for regulatory-compliant deployment.
This technical overview synthesizes data from Cisco’s Middle East Localization Guide and CUCM 12.5(1) Release Notes. All compatibility statements align with Cisco’s Q2 2025 Global Localization Matrix.