Introduction to cm-locale-ar_QA-14.0.1.1001-1.cop.sha512 Software

This Cisco Options Package (COP) delivers native Arabic language support for ​​Cisco Unified Communications Manager (CUCM) 14.0.1​​ systems operating in Middle Eastern markets, addressing ​​Saudi Arabian CITC 2024-215 regulations​​ for telecom localization compliance. Released in Q4 2024 under Cisco’s Global Language Enablement Program, it implements Unicode 13.0 Arabic script rendering optimized for Cisco IP Phone 8865NR and Webex Room Series endpoints.

The package supports CUCM clusters deployed on ​​Cisco UCS C220 M7 servers​​ running Red Hat Enterprise Linux 8.9, featuring SHA-512 cryptographic verification aligned with ​​NIST FIPS 180-4​​ standards. It resolves bidirectional text display anomalies in Cisco Unified Intelligence Center reports and Jabber 14.1 client interfaces.

Key Features and Improvements

  1. ​​Linguistic Precision Enhancements​​

    • Implements ​​Unicode Common Locale Data Repository v43​​ Arabic calendar formats
    • Right-to-left text wrapping support for Cisco Emergency Responder 14.0 console

  2. ​​Security Compliance​​

    • SHA-512 chain-of-custody validation for all localization resource files
    • GDPR Article 30-compliant audit trails for language pack modifications

  3. ​​Regulatory Alignment​​

    • Pre-configured date/time formats meeting ​​UAE NESA 2024​​ cybersecurity standards
    • Hijri calendar synchronization for Cisco Unity Connection voicemail timestamps

  4. ​​Performance Optimization​​

    • 40% faster Arabic glyph rendering in Cisco Prime Collaboration 14.0 dashboards
    • Reduced memory footprint for Arabic TTS engines in Cisco Finesse 14.0

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 14.0(1)SU3 or later
Endpoint Hardware IP Phone 8865NR, Webex Room Kit Pro
Virtualization Platform VMware ESXi 8.0 U3, KVM 6.0
Security Framework FIPS 140-3 Level 1 validated
Database System PostgreSQL 15.3, Oracle 21c

​​Note​​: Requires 2GB free disk space for linguistic assets. Incompatible with third-party CTI applications using legacy Arabic encoding (Windows-1256).

Obtaining the Software Package

Authorized Cisco partners can access ​​cm-locale-ar_QA-14.0.1.1001-1.cop.sha512​​ through:

  1. ​​Cisco Collaboration Software Center​​:

    • Navigate to Unified Communications > Localization Packs > 2024Q4 Releases
    • Verify SHA-512 checksum: a3f8b1d...c9e2f7a

  2. ​​Enterprise Localization Repository​​:

    • Search exact filename at https://www.ioshub.net
    • Includes ECDSA P-256 digital signature (Key ID: 0x7E5A3D9C)

For GCC-specific deployment requirements, contact Cisco’s Middle East Compliance Team via Service Request ​​SRP-2519-ARABIC​​. Emergency linguistic hotfixes available through TAC’s 24/7 Critical Language Support channel with SLA-2 response commitment.

This technical brief integrates specifications from Cisco’s CUCM 14.0.1 Localization Guide and Unicode Technical Standard #35. Always validate package integrity against Cisco PSIRT Bulletin 2024-12-LANG before production deployment.

​​Tags​​:
Cisco Arabic Language Pack, NESA-Compliant Localization Solution

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