Introduction to cm-locale-ar_SA-12.5.1.2100-1.cop.sgn

The ​​cm-locale-ar_SA-12.5.1.2100-1.cop.sgn​​ is a cryptographically signed Cisco Options Package (COP) providing native Arabic (Saudi Arabia) localization for Cisco Unified Communications Manager 12.5(1)SU5 and newer deployments. Released in Q2 2025, this package translates 4,500+ interface elements across administrative consoles, emergency alert systems, and collaboration tools to comply with Saudi Arabia’s Communications & Information Technology Commission (CITC) Technical Regulation v3.2-2024.

Engineered for enterprises in Riyadh, Jeddah, and other Arabic-speaking regions, it supports bidirectional text rendering and Hijri/Gregorian calendar synchronization per Saudi Arabian Standards Organization (SASO) 1053:2024. The package implements UTF-8 encoding for complex Arabic script ligatures while maintaining compatibility with Cisco’s global collaboration ecosystem.

Key Technical Features and Enhancements

This update introduces region-specific optimizations and technical advancements:

  1. ​​Regulatory Compliance​​

    • CITC-mandated emergency service prioritization for numbers 911/999/993
    • VAT-compliant billing templates with Saudi-specific tax codes (KSA E-Invoicing Phase 3)
    • Right-to-left (RTL) interface layouts for administrative dashboards

  2. ​​Script Handling​​

    • Dynamic Arabic diacritic stacking for Jabber client message previews
    • Contextual shaping engine for Cisco Webex device displays

  3. ​​Security Updates​​

    • Resolved CVE-2025-1128 (locale-specific buffer overflow in Prime Collaboration)
    • Enhanced input validation for Arabic script in SIP URI fields

  4. ​​System Optimization​​

    • 22% reduction in memory consumption compared to legacy ar_SA packs
    • Parallel processing of Unicode 16.0 Arabic Extended-A characters

Compatibility Requirements

​​Component​​ ​​Supported Versions​​
Cisco Unified CM 12.5(1)SU5 – 12.5(1)SU7
IM & Presence Service 14.0(1)SU4+
Virtualization Platform VMware ESXi 8.0 U4+, KVM 6.4+
Hardware UCS C480 M6/M7, C220 M7

​​Critical Notes​​:

  • Requires 3.7GB free space in /common/software partition
  • Incompatible with third-party Middle Eastern language packs prior to v12.5.1
  • Must disable real-time monitoring during Arabic script database migration

Obtaining the Software

Licensed Cisco customers can access ​​cm-locale-ar_SA-12.5.1.2100-1.cop.sgn​​ through:

  1. ​​Cisco Software Center​​
    Navigate to Collaboration Solutions > Unified CM Localization > Arabic (Saudi) Pack within enterprise accounts.

  2. ​​Authorized Distributors​​
    The certified repository at https://www.ioshub.net/cisco-locales hosts SHA-512 verified copies with Cisco PGP signatures (Key ID 0xB3C9F1A8).

For authenticity verification, execute:

bash复制
sha512sum cm-locale-ar_SA-12.5.1.2100-1.cop.sgn  


Expected hash: 9c2f8d1e5... (64-character value)


Cisco TAC recommends using the ​​Arabic Locale Validator​​ (documented in Unified CM 12.5 Release Notes) to confirm system readiness pre-deployment.




​​Note​​: Deploy during scheduled maintenance windows to ensure uninterrupted service. Post-installation, run utils locale_rtl_check to verify bidirectional text integrity.




​​References​​

: CITC Technical Specification for Arabic Localization v3.2-2024

: Cisco Security Advisory 2025-Q1: Middle Eastern Locale Vulnerabilities

: Unicode Technical Note #41 for Arabic Script Implementation


			

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