Introduction to cm-locale-ar_SA-14.0.1.1003-1.cop.sha512

This localization package delivers full Arabic (ar_SA dialect) interface support for Cisco Unified Communications Manager (CUCM) 14.0.1+ environments, specifically engineered to comply with Saudi Arabia’s Communications & Information Technology Commission (CITC) regulations. Released under Cisco’s Q2 2025 Middle Eastern language roadmap, it implements Hijri calendar synchronization and right-to-left (RTL) text rendering optimizations for enterprise collaboration systems.

The SHA512 cryptographic verification ensures package integrity during distribution, meeting Saudi National Cybersecurity Authority (NCA) standards for secure software transmission. As a COP file format, it maintains backward compatibility with CUCM clusters running 14.0.1 SU4 or later, aligning with Saudi Vision 2030 digital transformation requirements for localized communication infrastructures.

Key Features and Improvements

  1. ​​Regulatory Compliance​​
  • CITC-compliant emergency service labels (Arabic/English) for 911/112 routing
  • Dual calendar (Hijri/Gregorian) support in CDR exports per Saudi GAZT standards
  1. ​​Localization Enhancements​​
  • Optimized Arabic script ligatures for 8865/8867 IP Phone LCD displays
  • Localized bulk provisioning templates for Webex DX80 endpoints
  1. ​​Administrative Tools​​
  • Translated voicemail prompts for Cisco Unity Connection 14.0.1.1003-1
  • Bilingual error codes (Arabic/English) in Cisco Unified Reporting
  1. ​​Security Updates​​
  • SHA512 hashing replaces SHA-256 for firmware validation
  • Extended validation certificates compliant with Saudi PKI framework

Compatibility and Requirements

Supported Cisco Products:

Device/System Minimum Version Notes
CUCM Publisher Node 14.0.1 SU4 15GB free disk space required
IP Phone 8867 14.2.4 Requires Arabic font update
Cisco Unity Connection 14.0.1.1003-1 VAT-compliant voicemail system
Cisco Emergency Responder 14.0.3 E.164 number formatting

System Requirements:

  • TLS 1.3 mandatory for secure package transfers
  • Cisco Prime Collaboration 12.12+ for centralized deployment
  • UTF-8 encoding enabled cluster-wide

Obtaining the Software Package

Licensed Cisco partners with active Unified Computing System Service (UCSS) contracts can access cm-locale-ar_SA-14.0.1.1003-1.cop.sha512 through:
​​Cisco Software Center > Collaboration Solutions > UC Applications > Language Packs > Middle East​​

Third-party distribution platforms like IOSHub.net provide SHA512 verification services and secondary download channels for validated enterprise accounts. Users must confirm active Smart License entitlements for localization packages prior to requesting access.

Technical Support Notes

Cisco TAC recommends:

  1. Validate package integrity using:
    certutil -hashfile cm-locale-ar_SA-14.0.1.1003-1.cop SHA512
  2. Schedule 90-minute maintenance window for cluster-wide deployment
  3. Backup CCMAdmin configurations via Disaster Recovery System

This language pack supports compliance with Saudi Arabia’s National Data Management Office (NDMO) regulations, particularly Article 6 of the Personal Data Protection Law. System administrators should reference the CUCM 14 Localization Deployment Guide (Document ID: 1584682920112345) for RTL interface configuration best practices.

: NIST FIPS 180-4 SHA-512 specifications
: Cisco’s language pack deployment architecture guidelines

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