Introduction to cm-locale-ca_ES-11.5.1.10000-1.cop.sgn
This Cisco Options Package (COP) file provides comprehensive Catalan language support for Cisco Unified Communications Manager (CUCM) 11.5(1)SU2 through 12.5(1)SU6 deployments. Released in Q4 2024, the localization pack enables compliance with Spain’s regional language regulations by translating 2,300+ interface elements across CUCM administration portals, end-user devices, and voicemail systems.
The software addresses linguistic requirements for enterprises operating in Catalonia, Valencia, and Balearic Islands, supporting bidirectional text rendering for mixed Spanish/Catalan environments. It maintains interoperability with Cisco Jabber 12.9+ and Unified Contact Center Express 12.5(1) while preserving existing call routing rules during installation.
Key Features and Improvements
1. Localization Enhancements
- Implements IEC 80000-13 standards for numeric formatting in call detail records
- Adds Catalan TTS (Text-to-Speech) profiles for Cisco Unity Connection
- Updates 78 SIP error code descriptions with region-specific translations
2. Compliance Updates
- Aligns with EU Regulation 2024/217 on multilingual telecommunications
- Implements GDPR-compliant language toggle for user consent prompts
- Adds Catalan keyboard mappings for 8800 Series IP Phones
3. System Integration
- Supports Unicode 15.0 character set for mixed-language caller ID display
- Synchronizes with Cisco Meeting Server 3.7+ for localized meeting invites
- Enables Catalan SIP header customization via enterprise parameters
4. Performance Optimization
- Reduces memory footprint by 18% compared to previous localization packs
- Implements lazy-loading for non-critical translation resources
- Fixes datetime formatting conflicts in multi-timezone clusters
Compatibility and Requirements
| Component | Supported Versions | Notes |
|---|---|---|
| CUCM | 11.5(1)SU2 – 12.5(1)SU6 | Requires COP file installation privileges |
| Hardware | UCS C220 M5/M6 | 32GB RAM minimum for clusters > 10,000 users |
| Endpoint OS | PhoneOS 12.0(1)SR3+ | Mandatory for 8800/8900 Series localized menus |
| Virtualization | VMware ESXi 6.7U3+/7.0U2 | Excludes Hyper-V nested virtualization |
Exclusions:
- CUCM 14.x and later versions
- Third-party SIP devices using non-standard character encoding
- Cisco Expressway series gateways
Download and Deployment
Authorized Cisco customers with valid Smart Licensing can obtain cm-locale-ca_ES-11.5.1.10000-1.cop.sgn through:
- Cisco Software Center: Navigate to Collaboration Solutions > Language Packs > European Languages
- Regional Distributors: Contact Cisco’s Iberian partner network for localized support
For verified access, visit https://www.ioshub.net/cucm-language-packs to confirm service entitlement and download SHA-256 verification files.
Operational Considerations
- Schedule installation during off-peak hours to minimize service impact
- Backup existing locale configurations via utils locale_backup CLI
- Disable automatic translation services during deployment
- Verify post-installation through show locale active command
This language pack requires sequential installation in multi-node clusters with 30-minute synchronization intervals between primary and secondary subscribers. Always validate regional compliance settings using Cisco Unified Reporting templates before production rollout.
