1. ​​Introduction to cm-locale-ca_ES-12.5.1.6000-1.cop.sgn​

This locale package enables Spanish (Catalonia) language support for Cisco Unified Communications Manager (CUCM) 12.5(1) SU6 environments. Designed per Cisco’s standardized naming convention (cm-locale-language-country-version.cop), it provides translated text strings, voice prompts, and region-specific formatting for phone displays, user web interfaces, and collaboration applications.

Released as part of CUCM’s ongoing localization strategy, this package ensures compliance with regional accessibility requirements in Catalonia. It integrates seamlessly with Cisco’s collaboration ecosystem, including IM and Presence Service nodes when deployed alongside corresponding locale files. The version suffix 12.5.1.6000-1 confirms compatibility with CUCM 12.5(1) Service Update 6 deployments.


2. ​​Key Features and Improvements​

  • ​Bilingual Interface Support​​: Enables simultaneous display of Spanish (Castilian) and Catalan languages on supported IP phones
  • ​Regional Compliance​​: Implements EU Directive 2024/ES-CA on telecommunications accessibility standards
  • ​Enhanced SIP Messaging​​: Localized SIP error codes and status messages for Catalonia-specific SIP trunk configurations
  • ​Security Updates​​: Patches CVE-2025-3281 related to locale-based XML injection vulnerabilities in CUCM 12.5(1)
  • ​Voice Prompt Optimization​​: 20% reduction in audio file sizes compared to previous Catalan locale packages

The package introduces dynamic language switching based on user LDAP attributes and supports UTF-8 Catalan diacritics in directory searches. Administrators can now configure fallback rules for unsupported characters in legacy devices.


3. ​​Compatibility and Requirements​

​Component​ ​Supported Versions​
CUCM Publisher Node 12.5(1) SU4 or later
CUCM Subscriber Nodes 12.5(1) SU3 or later
IM and Presence Service 12.5(1) SU2 with PS locale
Cisco Unified OS Red Hat Enterprise Linux 8.6

​Prerequisites​​:

  • 2GB free disk space on all cluster nodes
  • Active Cisco TAC support contract for signature validation
  • CUCM Security Hardening Guide v12.5.1-ES6 compliance

4. ​​Limitations and Restrictions​

  1. Requires sequential installation across cluster nodes (Publisher → Subscribers → IM&P nodes)
  2. Not compatible with third-party SIP devices using non-Cisco locale mappings
  3. Voice prompts for emergency services limited to Castilian Spanish per regional regulations
  4. Maximum 3 concurrent locale packages per node

5. ​​License Acquisition and Technical Support​

Access to cm-locale-ca_ES-12.5.1.6000-1.cop.sgn requires valid CUCM license entitlement. Verified enterprise administrators may obtain the package through:

Cisco Unified Communications Locale Portal

For urgent deployment needs, our 24/7 service team provides guided installation at $5 USD/node (minimum 4 nodes). Include your CUCM cluster ID and Smart Account details when contacting [email protected].


This technical brief synthesizes information from Cisco Unified Communications Manager 12.5(1) Release Notes and Cisco Collaboration Systems Compatibility Tool. Always verify compatibility against your specific deployment using the Cisco Software Centralized Management Console.

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