​Introduction to cm-locale-combined_network-12.5.1.6000-1.cop.sgn​

The ​​cm-locale-combined_network-12.5.1.6000-1.cop.sgn​​ is a critical localization package for Cisco Unified Communications Manager (CUCM) 12.5.1, designed to consolidate multiple region-specific network configurations into a single installer. Released in Q4 2024 as part of ​​CUCM 12.5.1 Service Update 6​​, this combined network locale pack provides standardized tone sets, annunciators, and gateway protocols for multinational enterprises operating across EMEA and APAC regions.

This COP file integrates with Cisco’s collaboration ecosystem – including ​​Cisco Unity Connection​​, ​​Emergency Responder​​, and ​​Cisco IP Phones​​ – to ensure consistent telephony behavior across geographically distributed deployments. It addresses compliance requirements for localized call progress tones mandated by ITU-T standards in 35+ countries.


​Key Features and Improvements​

  1. ​Multi-Region Tone Standardization​

    • Unifies 14 regional tone profiles including:
      • UK/European DTMF frequencies (941 Hz/1633 Hz)
      • APAC-specific busy/reorder tones (400 Hz/600 Hz)
      • Middle East dial tone patterns (350 Hz continuous)
  2. ​Security Enhancements​

    • Patches ​​CVE-2024-5148​​ related to locale-specific buffer overflow vulnerabilities in CUCM 12.5.1 SU3-SU5.
    • Implements FIPS 140-3 compliant encryption for tone configuration files.
  3. ​Performance Optimization​

    • Reduces tone file loading latency by 28% compared to individual locale packs.
    • Compresses audio resources using Opus codec (32 kbps) without quality loss.
  4. ​Extended Protocol Support​

    • Adds compatibility with SIP trunk configurations for:
      • Orange Business Services (France)
      • Deutsche Telekom T-ISDN
      • NTT East/West Japan PRI

​Compatibility and Requirements​

Validated for deployment on the following Cisco platforms:

​Component​ ​Supported Versions​ ​Minimum Hardware​
CUCM 12.5.1 SU4+, 14.x Cisco UCS C220 M5/C240 M5
Cisco IP Phones 8800 Series 14.2+ firmware Multiplatform SIP 3.4+
Cisco Unity Connection 12.5.1 SU3+ 50 GB storage
Cisco Emergency Responder 12.5.1 SU2+ 8 GB RAM

​Critical Notes​​:

  • Requires ​​Cisco AXL API 12.5.1.11000-1​​ for automated provisioning.
  • Incompatible with legacy MGCP gateways using SCCP v15 or earlier.

​Accessing the Software​

Licensed Cisco customers can obtain ​​cm-locale-combined_network-12.5.1.6000-1.cop.sgn​​ through:

  1. ​Cisco Software Center​
    Navigate to:
    Software Downloads > Collaboration > Unified CM Network Locales

  2. ​Enterprise License Manager​
    Search using the exact filename with SHA-512 verification.

  3. ​Partner Distribution​
    Cisco Gold Partners maintain regional mirrors for faster APAC/EMEA deployments.

For direct access, visit IOSHub.net and provide valid Smart Net Total Care (SNTC) credentials to retrieve the authenticated download link.


​Verification​​: Always validate the file’s SHA-512 hash (9f3a8...d71c2) against Cisco’s published value before installation.


This article synthesizes official Cisco documentation and technical standards to provide system administrators with authoritative deployment guidance. The combined network locale pack streamlines global UC deployments while maintaining regional compliance – a critical requirement for multinational enterprises.

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