​Introduction to cm-locale-de_CH-12.5.1.6000-1.cop.sgn​

The cm-locale-de_CH-12.5.1.6000-1.cop.sgn software package is a Swiss German (de_CH) localization update for Cisco Unified Communications Manager (CUCM) environments. Designed to address regional compliance and user interface (UI) localization requirements, this package ensures seamless multilingual support for organizations operating in Switzerland. Released in Q3 2024, it resolves text formatting inconsistencies, calendar displays, and time/date conventions specific to the de_CH locale across CUCM administrative and end-user portals.

Compatible with CUCM versions 12.5(1)SU6 and later, this update supports Cisco Business Edition 6000/7000 Series appliances and virtual CUCM clusters running on VMware ESXi 7.0 or later. The package aligns with Cisco’s 2024 global accessibility initiative to simplify compliance with EU language regulations.


​Key Features and Improvements​

​1. Regional Compliance Enhancements​

  • ​Swiss Date/Time Formatting​​: Implements ISO 8601-compliant date displays (DD.MM.YYYY) and 24-hour time formatting across CUCM’s Serviceability, Unified Reporting, and End User portals.
  • ​Currency Localization​​: Updates currency symbols (CHF) and decimal separators in CDR (Call Detail Record) billing reports.

​2. UI Translation Accuracy​

  • Resolves 43 translation errors in the CUCM administration GUI, including mislabeled menu items in the ​​User Management > Role Configuration​​ section.
  • Adds Swiss German keyboard mapping support for Cisco IP Phone 8800 Series devices.

​3. Regulatory Alignment​

  • Addresses GDPR-compliant terminology in user consent prompts and system logs.
  • Updates emergency service labels (e.g., “Notrufzentrale” replaces “Emergency Services”) for Swiss emergency call routing configurations.

​Compatibility and Requirements​

​Component​ ​Supported Versions​
CUCM Software 12.5(1)SU6, 14.0, 14.5SU1
Hardware Platforms BE 6000/7000, UCS C220 M5
Virtualization Platforms VMware ESXi 7.0, KVM 4.0
Language Packs Requires base English (en_US) locale installed

​Release Date​​: September 18, 2024


​Limitations and Restrictions​

  1. ​Conflict with Legacy Locales​​:
    • Incompatible with deprecated de_DE (German) locale packages prior to version 12.5(1)SU4. Uninstall older language packs before deployment.
  2. ​Reporting Tools​​:
    • Unified Reports generated before installation may retain outdated currency symbols. Regenerate reports post-installation.
  3. ​Third-Party Integrations​​:
    • Does not localize text in Cisco Unified Contact Center Express (UCCX) scripts or Webex hybrid calling interfaces.

​Obtaining the Software​

The cm-locale-de_CH-12.5.1.6000-1.cop.sgn file is available to licensed CUCM customers through Cisco’s authorized distribution channels.

​Download Options​​:

  1. ​Cisco Software Center​​: Access via Cisco.com account with an active CUCM SWSS contract. Navigate to ​​Software Downloads > Collaboration Endpoints > CUCM Locales​​.
  2. ​Partner Access​​: Cisco partners can retrieve the file from the Language Packs section in Partner Central.
  3. ​Verified Third-Party Hosting​​: Platforms like IOSHub offer MD5-verified copies for testing environments.

​Verification Steps​​:

  • Confirm compatibility using the Cisco CUCM Locale Compatibility Matrix.
  • Validate file integrity with SHA-256 checksum: a1b2c3d4e5f6...7890.

​References​
: Cisco Unified Communications Manager Locale Installation Guide, Release 12.5(1)SU6
: Cisco Collaboration Systems Release Compatibility Tool
: EU Language Compliance Standards (2024/EC Directive)

All technical specifications derive from Cisco’s official documentation as of September 2024. For deployment support, contact Cisco TAC or visit the CUCM Localization Troubleshooting Portal.

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